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incoming email senders picture not showing in upper left hand corner of email RRS feed

  • Question

  • In coming E Mail is not showing senders picture in upper lefthand corner of e mail.My address book has all my pictures of senders that contact me. It use to work fine  I have Outlook 2016

    Thanks

    Frank646

    Monday, February 20, 2017 5:47 PM

All replies

  • Hi Frank,

    What did you see in the place of the contact picture in incoming emails?

    Please first check if you have the option enabled to show contact photo in Outlook. To verify this, go to File > Options > People, in the "Online status and photographs" section, make sure the "Show user photographs when available (requires restarting Outlook)" option is enabled. If not, enable it and restart Outlook to see the result.

    Regards,

    Steve Fan


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    • Proposed as answer by Steve Fan Monday, February 27, 2017 9:46 AM
    Tuesday, February 21, 2017 7:34 AM