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PDF problem RRS feed

  • General discussion

  • Hello all,

    I've spent hours talking with Microsoft company about my problem and they just send me around. I believe anybody can easily replay the problem. I hope it can help to deal with Microsoft. Please do the following:

    1. Install any PDF printer on Windows 7 x64.
    2. Open any Windows application, Notepad for example.
    3. Print to the PDF printer with the settings:
      - Paper size ANSI E (36" x 48")
      - Resolution 2400 dpi.

    I believe that the problem occurs for ANY Windows 7 x64 computer and for ANY PDF driver. I think the problem is somewhere in the pipe between application and printer driver. Microsoft company just sent me to a driver manufacturer. The driver is fully compatible with Windows 7 and the manufacturer confirms that the problem occurs for them as well. I do not name the manufacturer because it doesn't matter for the case. Any PDF driver has the problem, because it is the OS problem, I believe.

    I would be very appreciated if somebody can repeat the simple steps and share the result.

    Thank you.
    Evgeny K.

    • Changed type Arthur Xie Friday, November 26, 2010 3:33 AM
    • Changed type Arthur Xie Friday, November 26, 2010 3:33 AM
    Tuesday, November 16, 2010 5:00 PM

All replies

  • Hi,

    I have already done this. I get nothing except an empty page.

    Friday, November 19, 2010 2:45 AM