Sync failed: The operation has timed out. Source:


  • I have SCCM 2012 SP1, Server 2012;   my SUP SYNC's to an UpStream Windows Server 2008 WSUS server.    The WSUS server uses and external 2008 Windows Server, running 2008 R2 SQL Server 

    I am getting the following error in SCCM that it fails to Sync.  and unclear as to why.  

    Thank you

    sync: SMS synchronizing updates, processed 32 out of 32 items (100%)  $$<SMS_WSUS_SYNC_MANAGER><08-02-2013 12:02:57.670+300><thread=6928 (0x1B10)>
    sync: SMS performing cleanup  $$<SMS_WSUS_SYNC_MANAGER><08-02-2013 12:02:57.690+300><thread=6928 (0x1B10)>
    Sync failed: The operation has timed out. Source: Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse  $$<SMS_WSUS_SYNC_MANAGER><08-02-2013 12:05:57.765+300><thread=4880 (0x1310)>
    STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SITE=NET PID=2348 TID=4880 GMTDATE=Fri Aug 02 17:05:57.788 2013 ISTR0="Microsoft.UpdateServices.Internal.DatabaseAccess.ApiRemotingCompressionProxy.GetWebResponse" ISTR1="The operation has timed out" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0  $$<SMS_WSUS_SYNC_MANAGER><08-02-2013 12:05:57.789+300><thread=4880 (0x1310)>
    Sync failed. Will retry in 60 minutes  $$<SMS_WSUS_SYNC_MANAGER><08-02-2013 12:05:58.111+300><thread=4880 (0x1310)>
    Setting sync alert to active state on site NET  $$<SMS_WSUS_SYNC_MANAGER><08-02-2013 12:05:58.128+300><thread=4880 (0x1310)>
    Sync time: 0d00h05m56s  $$<SMS_WSUS_SYNC_MANAGER><08-02-2013 12:05:58.636+300><thread=4880 (0x1310)>
    Next scheduled sync is a regular sync at 8/2/2013 1:00:00 PM  $$<SMS_WSUS_SYNC_MANAGER><08-02-2013 12:05:58.713+300><thread=4880 (0x1310)>

    Friday, August 02, 2013 5:15 PM


  • How long has the upstream WS2008 WSUS v3 server been in service?

    How many updates are synchronized to the upstream server?

    What sort of database maintenance has been performed on the back-end server running SQL Server 2008 R2?

    What other databases are resident on that back-end database server?

    And, not at all likely related to the timeouts, but the unorthodox scenario begs the question of necessity... Is the upstream WSUS v3 server also a Software Update Point, or is it a standalone WSUS server?

    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile:
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Tuesday, August 06, 2013 7:18 PM

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