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Endpoint not installing on Windows XP machines RRS feed

  • Question

  • Hi

    We have approx. 500 machines left in our environment that still have Windows XP on them.

    When installing the SCCM 2012 client on Windows 7 PC.s the client installs, then removes the existing forefront client and installs Endpoint.

    On the XP machines it installs the client but will not install Endpoint.

    After looking through the logs I am unable to determine why.

    The registry key seems to be there etc.

    Any ideas?

    Cheers

    Log below:

    <![LOG[Service startup notification received]LOG]!><time="16:35:26.130-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="2356" file="fepsettingendpoint.cpp:291">
    <![LOG[Endpoint is triggered by CCMTask Execute.]LOG]!><time="16:35:26.161-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="2356" file="fepsettingendpoint.cpp:265">
    <![LOG[Deployment WMI is NOT ready.]LOG]!><time="16:35:26.161-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="2356" file="epagentimpl.cpp:725">
    <![LOG[Endpoint is triggered by WMI notification.]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3632" file="fepsettingendpoint.cpp:154">
    <![LOG[Failed to get EP event code under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="3632" file="epagentimpl.cpp:1334">
    <![LOG[Failed to get EP event message under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="3632" file="epagentimpl.cpp:1339">
    <![LOG[EP State and Error Code didn't get changed, skip resend state message.]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3632" file="epagentimpl.cpp:153">
    <![LOG[Failed to get EP event code under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="3632" file="epagentimpl.cpp:1334">
    <![LOG[Failed to get EP event message under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="3632" file="epagentimpl.cpp:1339">
    <![LOG[State 1, error code 0 and detail message are not changed, skip updating registry value]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3632" file="epagentimpl.cpp:205">
    <![LOG[File C:\WINDOWS\ccmsetup\SCEPInstall.exe version is 4.1.522.0.]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3632" file="epagentutil.cpp:519">
    <![LOG[Unable to query registry key (SOFTWARE\Microsoft\Microsoft Security Client), return (0x80070002) means EP client is NOT installed.]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3632" file="epagentutil.cpp:181">
    <![LOG[Handle EP AM policy.]LOG]!><time="16:35:43.605-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3632" file="fepsettingendpoint.cpp:183">
    <![LOG[Generate AM Policy XML while EP is disabled.]LOG]!><time="16:35:43.698-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3632" file="epagentimpl.cpp:1021">
    <![LOG[Endpoint is triggered by WMI notification.]LOG]!><time="16:35:44.069-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="fepsettingendpoint.cpp:154">
    <![LOG[Failed to get EP event code under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="1548" file="epagentimpl.cpp:1334">
    <![LOG[Failed to get EP event message under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="1548" file="epagentimpl.cpp:1339">
    <![LOG[EP State and Error Code didn't get changed, skip resend state message.]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="epagentimpl.cpp:153">
    <![LOG[Failed to get EP event code under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="1548" file="epagentimpl.cpp:1334">
    <![LOG[Failed to get EP event message under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="1548" file="epagentimpl.cpp:1339">
    <![LOG[State 1, error code 0 and detail message are not changed, skip updating registry value]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="epagentimpl.cpp:205">
    <![LOG[File C:\WINDOWS\ccmsetup\SCEPInstall.exe version is 4.1.522.0.]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="epagentutil.cpp:519">
    <![LOG[Unable to query registry key (SOFTWARE\Microsoft\Microsoft Security Client), return (0x80070002) means EP client is NOT installed.]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="epagentutil.cpp:181">
    <![LOG[Handle EP Deployment policy.]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="fepsettingendpoint.cpp:178">
    <![LOG[Failed to get EP event code under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="1548" file="epagentimpl.cpp:1334">
    <![LOG[Failed to get EP event message under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="1548" file="epagentimpl.cpp:1339">
    <![LOG[start to send State Message with topic type = 2001, state id = 1, and error code = 0x00000000]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="epagentimpl.cpp:1309">
    <![LOG[Start to send state message.]LOG]!><time="16:35:44.100-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="epagentutil.cpp:1246">
    <![LOG[Send state message successfully]LOG]!><time="16:35:44.146-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="1548" file="epagentutil.cpp:1248">
    <![LOG[Service startup notification received]LOG]!><time="16:37:00.465-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="2720" file="fepsettingendpoint.cpp:291">
    <![LOG[Endpoint is triggered by CCMTask Execute.]LOG]!><time="16:37:00.543-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3264" file="fepsettingendpoint.cpp:265">
    <![LOG[Failed to get EP event code under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:37:00.558-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="3264" file="epagentimpl.cpp:1334">
    <![LOG[Failed to get EP event message under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:37:00.558-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="3264" file="epagentimpl.cpp:1339">
    <![LOG[EP State and Error Code didn't get changed, skip resend state message.]LOG]!><time="16:37:00.558-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3264" file="epagentimpl.cpp:153">
    <![LOG[Failed to get EP event code under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:37:00.558-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="3264" file="epagentimpl.cpp:1334">
    <![LOG[Failed to get EP event message under registry key SOFTWARE\Microsoft\CCM\EPAgent]LOG]!><time="16:37:00.558-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="2" thread="3264" file="epagentimpl.cpp:1339">
    <![LOG[State 1, error code 0 and detail message are not changed, skip updating registry value]LOG]!><time="16:37:00.558-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3264" file="epagentimpl.cpp:205">
    <![LOG[File C:\WINDOWS\ccmsetup\SCEPInstall.exe version is 4.1.522.0.]LOG]!><time="16:37:00.574-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3264" file="epagentutil.cpp:519">
    <![LOG[Unable to query registry key (SOFTWARE\Microsoft\Microsoft Security Client), return (0x80070002) means EP client is NOT installed.]LOG]!><time="16:37:00.574-480" date="07-22-2013" component="EndpointProtectionAgent" context="" type="1" thread="3264" file="epagentutil.cpp:181">

    Monday, July 22, 2013 9:15 AM