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Need help identifying cause of BSOD. Minidump enclosed. RRS feed

  • Question


  • Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MiniDump\070413-7394-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: c:\symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Machine Name:
    Kernel base = 0xfffff800`02c04000 PsLoadedModuleList = 0xfffff800`02e47670
    Debug session time: Wed Jul  3 23:26:10.581 2013 (UTC - 6:00)
    System Uptime: 0 days 0:04:44.408
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, fffffa8007c70028, b2000000, 7c000402}

    Probably caused by : GenuineIntel

    Followup: MachineOwner
    ---------

    8: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8007c70028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000007c000402, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    BUGCHECK_STR:  0x124_GenuineIntel

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

    PROCESS_NAME:  prime95.exe

    CURRENT_IRQL:  f

    STACK_TEXT:  
    fffff880`031e7c58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


    STACK_COMMAND:  kb

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: GenuineIntel

    IMAGE_NAME:  GenuineIntel

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

    Followup: MachineOwner
    ---------
    Friday, July 5, 2013 12:04 AM

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