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Windows 7 Ultimate 64bit - icons being replaced with standard icon on toolbar, start menu and desktop RRS feed

  • Question

  • I have a desktop computer with Windows 7 Ultimate 64bit installed.  Recently all the icons for MS Office 2007, windows messenger, and Adobe have been replaced with the standard icon for Windows. 

    I have run the icon update, but that did not work.  I have tried rebooting, still not working.

    HELP

    Thursday, August 5, 2010 8:53 PM

Answers

  • Please first check if there is any third party user interface software such as EnhanceMySe7en installed. If so, update or temporary uninstall the software to see if the issue can be resolved. Also, you can perform a System Restore to check the result.

     

    If the issue persists, please perform the following steps to troubleshoot the issue:

     

    1. Click Start, and open Computer.

    2. On the Tool bar, click Organize and choose Folder and Search Options.

    3. Click the View tab, and check to select the Show hidden files and folders option, and click OK.

    4. Then, enter the following directory:

     

    %USERPROFILE%\AppData\Local

     

    5. Find the IconCache.db file, and rename it as IconCache.db.old.

    6. Close the window, and restart the computer.

     

    If the issue still exists, please create a new user account to see if the issue occurs. If the issue does not occur in the new user account, please move on to the suggestions in this article: Fix a corrupted user profile

     

    Hope this helps.

     

    Regards,

    Linda

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Linda Yan Thursday, August 12, 2010 1:16 AM
    Monday, August 9, 2010 6:31 AM

All replies

  • Please first check if there is any third party user interface software such as EnhanceMySe7en installed. If so, update or temporary uninstall the software to see if the issue can be resolved. Also, you can perform a System Restore to check the result.

     

    If the issue persists, please perform the following steps to troubleshoot the issue:

     

    1. Click Start, and open Computer.

    2. On the Tool bar, click Organize and choose Folder and Search Options.

    3. Click the View tab, and check to select the Show hidden files and folders option, and click OK.

    4. Then, enter the following directory:

     

    %USERPROFILE%\AppData\Local

     

    5. Find the IconCache.db file, and rename it as IconCache.db.old.

    6. Close the window, and restart the computer.

     

    If the issue still exists, please create a new user account to see if the issue occurs. If the issue does not occur in the new user account, please move on to the suggestions in this article: Fix a corrupted user profile

     

    Hope this helps.

     

    Regards,

    Linda

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Linda Yan Thursday, August 12, 2010 1:16 AM
    Monday, August 9, 2010 6:31 AM
  • I have done the icon rename and the only files that seemto be affected are Adobe and MS Office 2003 and Windows Messenger.

    However if I find the location of the program and then copy a shortcut to the desktop and then pin it to the start menu or taskbar the icon stays there...  It would appear that an update has stuffed this up. 

    Also MS Office 2003 is now being treated as all my other x86 programs and each time I launch it it ask if I allow it to open.  Very annoying...

     

    Help

    Thursday, August 12, 2010 7:21 AM