Server 2008 R2 x64- Server Manager Refresh fails after windows update KB983590 RRS feed

  • Question

  • Server Manager fails to refresh after the following Windows Updates failed to install:

    KB983590 - Security Update for .Net Framework 3.5.1

    KB978886 - Security Update for Windows 2008 R2 x64

    Ran System Update Readiness Tool and fixed several errors, but I can't find the files for the last four unavailable repair files anywhere:

    Checking System Update Readiness.
    Binary Version 6.1.7600.20751
    Package Version 9.0
    2010-10-18 13:04

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store
    (f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20740_none_607b009642d9c626.manifest amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20740_none_607b009642d9c626 
    (fix) CSI Manifest Zero Length CSI File Replaced File: amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20740_none_607b009642d9c626.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-server-enus-amd64.cab
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16620_none_bbbc0999091382e3.manifest x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16620_none_bbbc0999091382e3 
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16620_none_17daa51cc170f419.manifest amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16620_none_17daa51cc170f419 
    (f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.16625_none_cfb49a70aeeec910.manifest x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.16625_none_cfb49a70aeeec910 
    (fix) CSI Manifest Zero Length CSI File Replaced File: x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.16625_none_cfb49a70aeeec910.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-rtm-server-enus-amd64.cab
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20741_none_bc3106d6224073e6.manifest x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20741_none_bc3106d6224073e6 
    (f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20741_none_184fa259da9de51c.manifest amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20741_none_184fa259da9de51c 
    (f) CSI Payload File Missing 0x00000000 mscorlib.dll amd64_mscorlib_b77a5c561934e089_6.1.7600.16597_none_54916f66692aa877 
    (f) CSI Payload File Missing 0x00000000 mscorlib.dll x86_mscorlib_b77a5c561934e089_6.1.7600.20717_none_8568fd099755671c 
    (f) CSI Payload File Missing 0x00000000 mscorlib.dll x86_mscorlib_b77a5c561934e089_6.1.7600.16597_none_9c3ea63d7da6d17d 
    (f) CSI Payload File Missing 0x00000000 mscorlib.dll amd64_mscorlib_b77a5c561934e089_6.1.7600.20717_none_3dbbc63282d93e16 

    Seconds executed: 119
     Found 10 errors
     Fixed 2 errors
      CSI Manifest Zero Length Total count: 2
      Fixed: CSI Manifest Zero Length.  Total count: 2
      CSI Manifest Failed Catalog Check Total count: 4
      CSI Payload File Missing Total count: 4

    Unavailable repair files:

    (w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache 


    Monday, October 18, 2010 9:38 PM

All replies

  • Hi,


    Please refer to the following article:




    Tim Quan

    Tuesday, October 19, 2010 9:55 AM
  • That is what I was already following.  The problem is I can not find the four files above.  I looked on another Windows 2008 R2 server and they are not there.  I also looked in the KB983590 CAB files, and on the Windows 2008 R2 DVD (using DISM), and none of them have these specific files.

    Originally, I was missing eight files total, but I was able to find 2 in the KB983590 CAB files, and 2 more from another Server.

    Does anyone know where these last four files would be located, or have copies of them?

    Tuesday, October 19, 2010 5:31 PM
  • Hi,


    I can only find 3 similar files on my computer. Two of them are x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16620_none_bbbc0999091382e3.manifest and x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20741_none_bc3106d6224073e6.manifest.


    But I cannot find the other two.


    If you cannot find them on other computers, I am afraid you may need to perform an In-place Upgrade of your system.


    Tim Quan



    Wednesday, October 20, 2010 2:24 AM
  • Microsoft really needs to FIX this issue.  The fact that Windows Server Updates are breaking Server Manager, so that new roles and new features can no longer be installed is a MAJOR PROBLEM.

    I can only hope this will be fixed in 2008 R2 SP1.

    I'm now afraid to install any futher updates on any 2008 R2 servers.

    Wednesday, October 20, 2010 10:38 PM
  • I fully understand your feeling now.

    Thursday, October 21, 2010 5:24 AM
  • Saturday, October 30, 2010 4:27 PM