Hi,
Which Word 2013 version did you use? According to your description, you seems subscribed a Office 365 plan.
We continue subscribed an Office 365 plan (
http://office.microsoft.com/en-us/home-premium/) to use Office 2013.
Or we re-install Microsoft Office Starter 2010, it was installed by the OEM. Thus, we need to connect your computer provider to get help.
Regards,
George Zhao
TechNet Community Support
