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Skype for business quality is bad RRS feed

  • Question

  • Dear Skype expert,

    We are currently using office 365 and our licenses include the license for the skype for business. however, we found that even the skype for business quality in term of audio or video is even worst compared to personal skype. For instance, skype for business voice maybe jittered or the sound is low compared to normal skype. Then skype for business could sometimes drop of the call and this issue is rarely happen for normal skype even the internet bandwidth is low.

    May i know whether any way to improve skype for business? could it be that we need to tweak the network such as firewall ports, filtering, etc in order for skype for business skype to perform better?

    Thanks

    REgards,

    Hendri

    Sunday, October 29, 2017 6:02 AM

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