Hi
Bob and Cheryl Smith,
According to your description, I
suggest that we could try update the program version to check. Also we could try
using Program Compatibility Mode in Windows 7. Please check the
link below to get more information.
http://www.howtogeek.com/howto/10436/using-program-compatibility-mode-in-windows-7/
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
If the issue still insists, I suggest that we could connect the IncrediMail official support for help.
http://www.incredimail.com/en
Hope it will be helpful to you
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