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Exchange 2013 - Zero Touch Outlook 2013 profile generation

    Question

  • To provide automatic zero touch Outlook profile generation (for Outlook 2013), based on the logged on users Primary SMTP address in AD, and auto-discover.

    We set the 'Auto config profile based on AD primary stmp address to Enabled in the Outlook 2013\...Exchange Administrative Template. The ZCE registry key value is set to 1.

    We running Exchange 2013 on-premises.

    However, Outlook profile is not being auto generate. we are getting various behaviours:

    1. Uusers are prompted to enter the Outlook profile name and having to go thought the Auto Account Setup steps to set up Outlook. > then Outlook must be restarted for changes to take effect.

    2. some users have to go through are getting prompt with credentials when start-up outlook.

    What could be the reason and how to make Outlook profile creation transparent to users?

    Thank you

    Thursday, June 02, 2016 7:42 AM

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