Infected with Essential Cleaner Virus, need help!! RRS feed

  • Question

  • I have this essential cleaner on my computer, I didnt install it, it just makes scans like a antivirus, but I know it is fake. I did try malwarebyte because many people say it is can remove it, but it doesn't work here. I am not a computer whiz, so badly in need of help, please!!!!!!!!!!!!!!

    Thanks ahead!

    Monday, May 9, 2011 3:22 PM

All replies

  • The only solutions from Microsoft are Microsoft Security Essential and Windows Malicious Software Removal Tool, which is run monthly with the security updates.

    If neither of these removes the virus, then you will have to find a solution on the internet or wipe you hard drive clean and re-install Windows XP.

    Google results: https://encrypted.google.com/search?q=Essential+Cleaner&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, May 9, 2011 3:58 PM
  • I got this virus on my computer yesterday, I was scared to death. I did search a bunch of guides and luckily I found this video guide 

    http://www.youtube.com/watch?v=OiGiLH5TmBw  . Now I don't have essential cleaner scan pop-up any more.

    Monday, May 9, 2011 4:03 PM
  • Thanks, this is helpful, I am trying to follow the steps.
    Monday, May 9, 2011 4:10 PM