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Windows 7 Blue screen problem RRS feed

  • Question

  • Hello

    For a few weeks now sometimes when ever I log into windows within 30 seconds I get a blue screen and the computer restarts. Sometimes after restarting , I won't experience the problem but other times I will and lately its been happening a lot. I suspect it may be a virus or adware but whenever I update and then run Microsoft Security Essentials nothing ever comes up. I'm not sure what to do. I've included a link to the minidump files.

    http://cid-7046e62363dd5630.office.live.com/self.aspx/.Public/minidump%20files.zip

    Monday, December 6, 2010 5:13 PM

Answers

  • Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL

    This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

    http://msdn.microsoft.com/en-us/library/ff560129%28VS.85%29.aspx


    STACK_TEXT: 
    nt!KeBugCheckEx
    nt!KiBugCheckDispatch+0x69
    nt!KiPageFault+0x260
    nt!KeStackAttachProcess+0x115

    because no 3rd party driver is used. But update all old drivers:

    ASACPI.sys   Mon Mar 28 04:30:36 2005
    snapman.sys  Thu Nov 22 09:19:33 2007
    tdrpman.sys  Mon Nov 12 14:36:33 2007
    tifsfilt.sys Wed Aug 29 14:37:29 2007
    timntr.sys   Wed Aug 29 14:38:23 2007

    Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED

    STACK_TEXT: 
    nt!KeBugCheckEx
    nt!KiDispatchException+0x1b9
    nt!KiExceptionDispatch+0xc2
    nt!KiPageFault+0x23a
    nt!output_l+0x31b
    nt!snprintf+0x78

    Update the BIOS:

    BiosVersion = 2401  
    BiosReleaseDate = 06/28/2010
    BaseBoardManufacturer = ASUSTeK Computer INC.
    BaseBoardProduct = M3A78-EM
    BaseBoardVersion = Rev X.0x

    Also check your RAM with memtest86+, please.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Arthur Xie Wednesday, December 8, 2010 8:53 AM
    Monday, December 6, 2010 8:15 PM