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    Computer freezes randomly... (Daily)

    You have to do a manual reboot with the power button to get it to restart...No keyboard/mouse support, everything freezes...Audio turns off if I'm using Windows Media Player or iTunes when the system freezes/crashes..
    Have tried using system restore to go back to previous versions prior to whatever updates were installed that are most likely causing this...
    Has been happening at least once or twice a day, DAILY, for the past two and a half weeks.
    Everything is up to date, no new software or hardware installed, so it's not a driver issue caused by a system change... Computer worked great until this point, even faster when I installed SP1 for the first few weeks, now something killed it..  Only updates done are the auto-updates..

     

    HELP!!!

     

    Gigabyte GA-X38-DQ6 motherboard
    Intel E8400 processor
    Kingston HyperX 1066 Ram...4 gigabytes
    BFG nVidia 8800GT OC2 512MB Video Card
    Soundblaster Xfi Xtremegamer audio card
    LG SuperMultiBlue HD/BD/DVD/CD drive
    Vista 64 Ultimate

    Friday, June 6, 2008 8:44 PM

All replies

  •  Baldy3577 wrote:

     

    Computer freezes randomly... (Daily)

    You have to do a manual reboot with the power button to get it to restart...No keyboard/mouse support, everything freezes...Audio turns off if I'm using Windows Media Player or iTunes when the system freezes/crashes..
    Have tried using system restore to go back to previous versions prior to whatever updates were installed that are most likely causing this...
    Has been happening at least once or twice a day, DAILY, for the past two and a half weeks.
    Everything is up to date, no new software or hardware installed, so it's not a driver issue caused by a system change... Computer worked great until this point, even faster when I installed SP1 for the first few weeks, now something killed it..  Only updates done are the auto-updates..

     

    HELP!!!

     

    Gigabyte GA-X38-DQ6 motherboard
    Intel E8400 processor
    Kingston HyperX 1066 Ram...4 gigabytes
    BFG nVidia 8800GT OC2 512MB Video Card
    Soundblaster Xfi Xtremegamer audio card
    LG SuperMultiBlue HD/BD/DVD/CD drive
    Vista 64 Ultimate

     

    Sounds as if one of the autoupdates introduced a bug or incompatibility with iTunes or your WMP or your sound card.

     

    If you can, restore to a point before these auto-updates were loaded.

    Do a "View Details" of each of the updates that was loaded to see if any deal with your audio sub-system or iTunes or WMP. Apply the ones that do NOT have anything to do with it and test for a few days...

     

    If things are stable, create a restore point and load,  one at a time, the updates that do deal with Media Player or iTunes or your audio sub-system, and test each update for a few days.

     

    You should be able to narrow it down to exactly which update is causing the issue and, if it is not a vital update, tell windows to ignore that one altogether.

     

    A lot of people load the updates for the sake of being "up to date". "If it ain't broke, don't fix it" is a tried and true method to resolve issues before they appear.

    Monday, June 9, 2008 6:05 PM