Cannot see outlook accounts RRS feed

  • Question

  • I just loaded Outlook 2016 365, but have used other versions for 15 years.

    I created 7 email accounts easily.

    However once I restarted my computer I can only access one of them. 

    When I go to the the Account Settings page they are all there.

    However only one of them is in the left pane.

    Friday, May 6, 2016 2:48 PM


  • Hi Jim,

    What type of email account do you use (POP, IMAP, MAPI or Exchange)?

    This might have something to do with the Navigation Pane view settings. Try to reset the Navigation Pane by launching Outlook with "/resetnavpane" switch, and see if it works:

    Press Win + R and type "outlook.exe /resetnavpane" in the blank box, then press Enter.


    Ethan Hua

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Monday, May 9, 2016 7:50 AM