Answered by:
Cannot open Excel file attachments to Thunderbird email using Office Professional Plus 2010

Question
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when trying to open excel file attachments I get an error code 46027CF-05501415-00100005. This is a new Windows 7 computer with a new download of Microsoft Office Professional Plus 2010. It was working and then stopped for no reason. Will uninstalling Office and reinstalling a clean copy fix it? All applications work elsewhere, just do not work with email attachments.Thursday, March 3, 2011 2:29 PM
Answers
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Hello,
I would suggest that you report this to your IT-administrator
/Znack- Proposed as answer by znack Monday, March 7, 2011 9:21 PM
- Marked as answer by Aaron.ParkerModerator Saturday, November 17, 2012 11:45 AM
Friday, March 4, 2011 4:13 AM
All replies
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Hello,
Does this problem relate to Application Virtualization?
If not, I would suggest posting this in an Office 2010 forumhttp://social.technet.microsoft.com/Forums/en/categories/
/ZnackThursday, March 3, 2011 2:31 PM -
It is a Application Virtualization error code. That is why I asked it here. Could be it is an IT problem and has nothing to do with my Excel program. I am trying to save some steps, I guess.
Thursday, March 3, 2011 3:36 PM -
Hi Peejg,
this looks indeed like an appv error code on a 4.6 client. what's pertinent on this code is the ending "15-00100005". The leading "15" is a reserved code which leeds me to believe that your Excel was packaged with an addin that doesn't quite work, but it's just a supposition.
Thursday, March 3, 2011 10:28 PM -
Hello,
I would suggest that you report this to your IT-administrator
/Znack- Proposed as answer by znack Monday, March 7, 2011 9:21 PM
- Marked as answer by Aaron.ParkerModerator Saturday, November 17, 2012 11:45 AM
Friday, March 4, 2011 4:13 AM