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Cannot Load Scottrade Elite on Windows 7 RRS feed

  • Question

  • Previous Operating System was Windows Vista. All applications were based on that Operating System.Computer crashed and had to move to Windows System 7.

    Now when trying to download Scottrade Elite setup.exe file, it cannot complete the download and the file is corrupted. CRC Error when trying to run the setup.exe, unexpected end of archive error message.

    Are there any previous questions in regards to this issue?

    Is there a support resolution to this issue. Thank you.

    Tuesday, January 11, 2011 4:41 PM

Answers

  • Hi,

     

    Before going any further, I would like to verity these situations:

    1 What download method did you use? Did you use third party tools to download the file?

    2 Did you receive any error message when it cannot be completely download?

    3 Can you completely download other files?

     

    That seems the problem relate with the setup.exe file. I suggest to perform these tests to troubleshoot the issue:

     

    1 Login with Clean Boot or Safe Mode with networking

     

    2 Download Scottrade Elite form:

    http://research.scottrade.com/public/knowledgecenter/help/article.asp?docId=b032154a7d264b838255908ba2dcf6f8

     

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    If the issue persists, try to run chkdsk to check if your pc have volume mistake.

     

    Hope it helps.

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Wednesday, January 19, 2011 7:35 AM
    Thursday, January 13, 2011 9:10 AM