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BSOD BUGCODE_USB_DRIVER 0xfe RRS feed

  • Question

  • Hi everyone,

    My computer is ASUS N61JA(ASUS N61JA specifications) and my operting system is win7 64 bit Ultimate.About two months ago, my computer began to show BSOD with no reason.

    What I have done is googling a little bit and I found out that it might have somthing to do with USB devices, because every single BSOD tells me that the "usbhub.sys" was going crazy. I also found out that someone else had the same problem as I do (A guy who has almost the same problem as me ). I read though the thread but it seems to be unsolved. Hence I can find no case to follow. I have also tried to reinstall my OS twice, but it does not help. 

    I heard that people might need *.dmp files to detect BSOD problems so here they are.

    If you know where the problem is, please let me know, I really appreciate it. 



    • Edited by qiyuan_qiu Monday, February 13, 2012 4:02 AM add info about OS
    Monday, February 13, 2012 4:01 AM

Answers

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    *                        Bugcheck Analysis                                    *
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    BUGCODE_USB_DRIVER (fe)
    USB Driver bugcheck, first parameter is USB bugcheck code.
    Arguments:
    Arg1: 0000000000000008, USBBUGCODE_RESERVED_USBHUB
    Arg2: 0000000000000006, USBHUB_TRAP_FATAL_TIMEOUT
    Arg3: 0000000000000005, TimeoutCode: Timeout_PCE_Suspend_Action3 - PortData->PortSuspendEvent
    Arg4: fffffa800659cb20, TimeoutContext - PortData


    Debugging Details:
    ------------------


    CUSTOMER_CRASH_COUNT:  1


    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT


    BUGCHECK_STR:  0xFE


    PROCESS_NAME:  System


    CURRENT_IRQL:  0


    LAST_CONTROL_TRANSFER:  from fffff8800449e9ec to fffff80002ed1f00


    STACK_TEXT:  
    fffff880`031cbc18 fffff880`0449e9ec : 00000000`000000fe 00000000`00000008 00000000`00000006 00000000`00000005 : nt!KeBugCheckEx
    fffff880`031cbc20 fffff800`031cb527 : fffffa80`06594050 fffffa80`061adac0 ffffffff`dc3a58a0 fffff800`030755f8 : usbhub!UsbhHubProcessChangeWorker+0xec
    fffff880`031cbc80 fffff800`02edf161 : fffff800`03075500 fffff800`031cb504 fffffa80`03b67040 00000000`00000000 : nt!IopProcessWorkItem+0x23
    fffff880`031cbcb0 fffff800`03175166 : 00000000`00000000 fffffa80`03b67040 00000000`00000080 fffffa80`03b4e740 : nt!ExpWorkerThread+0x111
    fffff880`031cbd40 fffff800`02eb0486 : fffff880`02fd3180 fffffa80`03b67040 fffff880`02fddfc0 00000000`02de7c47 : nt!PspSystemThreadStartup+0x5a
    fffff880`031cbd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16




    STACK_COMMAND:  kb


    FOLLOWUP_IP: 
    usbhub!UsbhHubProcessChangeWorker+ec
    fffff880`0449e9ec cc              int     3


    SYMBOL_STACK_INDEX:  1


    SYMBOL_NAME:  usbhub!UsbhHubProcessChangeWorker+ec


    FOLLOWUP_NAME:  MachineOwner


    MODULE_NAME: usbhub


    IMAGE_NAME:  usbhub.sys


    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc2d


    FAILURE_BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec


    BUCKET_ID:  X64_0xFE_usbhub!UsbhHubProcessChangeWorker+ec


    Followup: MachineOwner
    ---------

    --------------------------------------------------------------

    Bug Check Code 0xFE: http://msdn.microsoft.com/en-us/library/windows/hardware/ff560407(v=VS.85).aspx

    Please proceed like that:

    • Update all possible USB drivers
    • Unplug all USB devices
    • Disable all security softwares you have

    Once done, check results. If this does not help, I would recommend contacting your manufacturer Technical Support for hardware diagnosis.

    You can also contact Microsoft CSS for assistance.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

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    • Marked as answer by Miya Yao Tuesday, February 21, 2012 4:40 AM
    Monday, February 13, 2012 8:22 PM