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Hosted exchnage 2003 and x 500 address issues RRS feed

  • Question

  • Hi All,

    I have Hosted exchange server 2003 with SP2 (HMC), with different domains hosted in a single exchange.

    We had all the internal users in @a.com domain and later we have changed the company name, so that we created a new company domain called B.com and created all the same internal users in B.com and configured all users outlook to B.com (RPC/HTTP). all mails to corresponding users @a.com are forwarded to their @b.com.

    1. After migration, users are not able to reply to old mails because of GAL segregation/ address book issues. Hence they need to type the address manually when reply to a mail.

    We have deleted all users from @a.com since it is not needed. After that,the issue started.

    One of our internal team is configured their outlook with two accounts.
    One is RPC/HTTP ( user1@b.com) and the other one is SMTP/POP3 (user1@z.com) both domains are in our exchange server.
    When they compose a new mail with CC to user1@z.com and send it using user1@z.com [smtp/pop3] , it works fine.

    Issues:
    1. When they try to 'reply to all' to this message using user1@z.com[smtp/pop3] , the CC address of user1@z.com is showing in x.500 format.  Also if they hit send, the outlook is only taking the scond account ie- RPC/HTTP[user1@a.com] account for sending the mail.

    2. Who ever receive this mail, the address in CC [ie"user1@z.com"] is showing only with '"Display Name"' when we double click it, there is not email address, or x.500 address.

    3. If reply again to this mail, most of the user accounts get the mail, but the addresses shows as user@domain.com @domain.invalid.

    Any Ideas?




    • Edited by Vinutp Friday, March 29, 2013 3:27 AM
    Friday, March 29, 2013 3:21 AM