Waking up/falling asleep problems RRS feed

  • Question

  • My computer is not going from sleep to shutdown properly, forcing me to power down and restart.
    Tuesday, January 9, 2018 10:21 AM

All replies

  • Hi,

    Can you describe your problems on details?

    As I know, pc won't go to shutdown when it is in a sleep mode, unless you have set power options or the hard disk is going to turn off. And if so, the related logs will exist in Event logs>system.

    When did the problem happen, can you provide the specific error message?

    If you means that the computer can't wake up from sleep, or can't sleep properly, please refer to:https://support.microsoft.com/en-sg/help/976877/windows-7-does-not-go-to-sleep

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    Wednesday, January 10, 2018 6:59 AM