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Windows 10 App Store not working and won't open... HELP PLEASE RRS feed

  • Question

  • The App Store on my computer has suddenly stopped working. I have tried the wsreset.exe and the powershell command but it still refuses to work. I am using the Windows 10 Home OS and it seems like I have tried everything and it is still not working.
    Monday, August 3, 2015 9:29 PM

Answers

  • Try this, it worked for me ...

    Navigate your File Explorer to the following directory:

    C:\Users<Insert Username>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\

    Once here, delete the Local Cache folder and try launching the Windows Store again.

    From:

    https://www.reddit.com/r/windows/comments/3fdxg6/windows_10_store_crashes_every_time_i_try_to/ctnud7s

    Tuesday, August 4, 2015 3:35 PM

All replies

  • Please run a system file check (SFC) & DISM (if necessary) if you are on win 8 or higher

    All instructions are in our Wiki article below...
    Should you have any questions please ask us.




    Wanikiya and Dyami--Team Zigzag

    Monday, August 3, 2015 11:55 PM
  • windows 10 upgrade/ app store not opening?? it starts and the shut right down. its only a few days old wiki not gonna have a thing on it for sure.....

    Tuesday, August 4, 2015 2:16 PM
  • Try this, it worked for me ...

    Navigate your File Explorer to the following directory:

    C:\Users<Insert Username>\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\

    Once here, delete the Local Cache folder and try launching the Windows Store again.

    From:

    https://www.reddit.com/r/windows/comments/3fdxg6/windows_10_store_crashes_every_time_i_try_to/ctnud7s

    Tuesday, August 4, 2015 3:35 PM
  • Thank you so much! This worked and it really, really helped. Once again thanks so much!
    Tuesday, August 4, 2015 6:20 PM
  • Try adding a new user account and see if it opens the Store.
    Saturday, August 22, 2015 3:36 PM
  • This didn't work for me. I have previously had problems with the store and ran the powershell script to fix it. I am a little reluctant to do it again. I will keep trying for now but this store app has a lot of problems.
    Monday, November 9, 2015 9:20 PM
  • The troubleshooter might help, quick and easy

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Tuesday, December 15, 2015 12:12 PM
  • Check to make sure that your pc is set on the right time zone. That is what the problem was for me.
    Friday, December 18, 2015 12:31 AM
  • Thanks, it works but I have to restart the windows 10 first to make it works :-)
    Saturday, January 9, 2016 2:17 PM
  • This worked after a reboot. It even downloaded the app updates. Great
    Friday, June 17, 2016 10:05 PM
  • I did not work on mine didn't work at all I tried and I tried to fix it but does not work
    Saturday, July 23, 2016 5:42 PM
  • didn't work at all
    Saturday, July 23, 2016 5:50 PM
  • its wont work I need help fast
    • Proposed as answer by Annette Bodo Saturday, July 23, 2016 5:57 PM
    • Unproposed as answer by Annette Bodo Saturday, July 23, 2016 5:58 PM
    Saturday, July 23, 2016 5:57 PM
  • ok I tried it and its is going really really slow lets see if this works
    Saturday, July 23, 2016 5:58 PM
  • The Windows 10 App store  won't work on my Windows phone either.....didn't realize it wasn't working on PC's either! Glad to know

    Friday, November 4, 2016 10:19 AM
  • Try the steps in this article!

    https://www.kapilarya.com/how-to-reset-apps-in-windows-10

    ~DivaLiya

    Wednesday, March 1, 2017 6:05 PM
  • i cant find it in my file explorer and my windows app store keep giving me error code
    Tuesday, April 25, 2017 4:25 AM