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What can I do if my hardware does not work? RRS feed

  • General discussion

  •  

    Below are some things you can do to try and resolve the problem. If you are having problems with a specific device, please do not respond to this thread. First search for a thread that discusses the same hardware that you are looking for, then post a new thread. Responding to this thread will not get you any answers.

     

    1. Check Windows Update for any updated drivers for that device.
    2. Check the Windows 7 Compatibility Center for hardware devices – it lists the 32-bit and 64-bit compatibility status for thousand of devices and has direct links to device manufacturer drivers.
    3. If your computer came pre-installed with Windows XP or Windows Vista, check the computer manufacturers website for Vista compatible drivers.
    4. Did you try to install the drivers in Vista Compatibility Mode?
    5. Did you right click and select the Run as Admin option?
    6. If you purchased the device from a retail vendor, check the device manufacturers website for either Vista compatible or the latest Windows Beta drivers. (ie: Dell has Windows 7 Beta drivers for many of their newer NVIDIA graphics cards)
    7. Search this forum using the device name and model as search keywords. Another user may have found a workaround for the problem you are experiencing.
    8. Check to make sure that the hardware manufacturer will be supporting that device with Windows 7 compatible drivers. We have learned in past beta testing that some manufacturers will not be supporting the new operating system with updated drivers for particular, outdated device model.
    9. If none of this works for you, you may simply need to wait until Windows 7 drivers are available for that device.

     


    Windows Client IT Pro Audience Manager for Web Forums

     

    • Edited by Anthony_Mann Thursday, December 10, 2009 7:11 PM
    Wednesday, January 28, 2009 2:51 PM

All replies

  • "Check to make sure that the hardware manufacturer will be supporting that device with Windows 7 compatible drivers. We have learned in past beta testing that some manufacturers will not be supporting the new operating system with updated drivers for particular, outdated device model."

     

    Which of course means that lots of us will stick with Vista or XP... I'm not buying a new printer as well as a new operating system!

    The world is changing...

    Wednesday, January 28, 2009 2:56 PM
  • It is best not to jump to conclusions. Most Windows Vista drivers work in Windows 7.
    Windows Client IT Pro Audience Manager for Web Forums
    Wednesday, January 28, 2009 3:01 PM
  • But there are alot of issues with using such drivers. My system is rock solid but only because I am not using any vista old drivers. If it doesn't say windows 7 I don't install it. So far everything on my system except for the sata raid device is functioning properly. Since my other install of XP x64 pro is on the raid I am not touching it. I think the majority of problems are comming from using vista drivers in Windows 7. I know it is loosely based on the Vista core but I don't think the drivers are wholely compatible. Hopefully the manufacturers will actually make drivers for everything or we will have a windows 95-98 upgrade fiasco and the same with XP-XP x64 problems all over again.

     I think if microsoft really wants this to go right they should push for drivers to be properly written for Windows 7 and for most older hardware seeing that the OS can run on lower end machines<-older perfectly besides having older hardware driver problems. It would make Microsofts push for the Newest OS much easier if they actually told companies it was time to write some drivers for thier new flagship. But thats my opinion.

     Too many times I am forced as a Computer Technician to install older OS's because of lack of driver support for my clients. This hurts Microsofts bottom line even though they might not see it that way, it does.

    Wednesday, January 28, 2009 4:44 PM
  • Microsoft has the system in place it is the manufacturer's that are not going by it.  Microsoft has the Certified Drivers but the manufacturer's are not taking the time to get the drivers certified.  That or they are only getting them Certified for new hardware and leaving hardware that is even a year old out of it and saying it will not be supported.

    With Windows 7 many manufacturer's will have to change this attitude they have about older hardware support since Windows 7 can run on lower end machines.  But there is no way Microsoft can force them to get drivers out.

    Only time will tell what the manufacturer's will do.  Seeing as how the build up for Windows 7 and how well it runs is building they may be over come by requests to get driver support for older hardware.  Seeing as how the manufacturer's have had a couple of years working with the structure maybe they can finally start to get the drivers working properly.


    ~Alex T.~
    ~Windows Desktop Experience MVP~
    Wednesday, January 28, 2009 7:29 PM
  •  I agree it isn't Microsofts duty but since Microsoft has the OS and making that OS work with all the varied hardware out there would benefit Microsoft immensily putting Microsoft in a greater position to facilitate both thier users and customers of Technicians. I would think that since Microsoft posted lower then stelar earnings and now are gonna start layoffs they would start thinking progressively and push for better support of all hardware. Even if it means that they themselves have to write drivers for the companies that just don't care. It would make Windows 7 enjoy a much broader audience giving them more leverage to push this as both upgrade and OEM.

     I understand that Microsoft thinks it can't handle supporting every piece of hardware out there but it would be worth the time effort and cost to make sure that thier newest and best OS, IMHO since XP, would have the broadest possible upgrade path. Just think about all the new sales of upgrades they would generate if they could make sure there was a capability to actually upgrade with 100% success no matter what hardware you are running. That is not an impossible task.

     I don't know how many times I had to roll back an upgrade of vista because the current hardware my customers had wasn't supported by Microsoft or the manufacturer of the devices. Not only does that kill my ability to advance my customers systems (on upwards of 50 units) but the sheer loss of the upgrade of those old os'es to vista is lost revenues to Microsoft and my customers. Of course when I goto the customer and tell them the need to do additional upgrades of 400 per machine * 50=20,000 and thats not including the cost of the upgrade, my customer chokes and says no thank you. Now I have lost revenue, Microsoft has lost revenue and no one is happy!

     At some point this has to change and it isn't gonna change by Microsoft sitting there saying it's not thier fault that they only support systems not older then 2-3 years old out of the box. They make an OS and that OS has to deal with hardware that should at least support hardware as old as 10 years. How many sales do you think would be generated in excess of thier cost then? Especially when I could goto a customer and say hey I can assure you that this upgrade of software is 100% compatible with your older systems driver wise. The OS is the one that has to deal with the hardware, thats what it runs on correct? Then why doesn't Microsoft have basic drivers that make sure that this hardware works with thier software? Just because they don't have to. Well now they are seeing the result of them not having a basic driver for everything around. Lack of sales is what is the response. Less then stable systems and no driver support for older hardware is killing thier sales and profits and mine as well.

    Thursday, January 29, 2009 2:25 PM
  • Win7 doesn't support my net card on my motherboard. I'm using ASUS P5Q. I've asked ASUS, and they told me not to try the Vista drivers because that may cause problems. And I asked them when they will provide Win7 drivers, and they said they don't know, either. Fortunately, I have another Realtek net card, and Win7 works well with it.

    I've tried Logitech Setpoint of Vista in Win7, but it doesn't help.

    Frederick Zhang
    Wednesday, February 4, 2009 3:11 AM
  • I find shutting down anti virus, mainly the new beta's, unblocks the installation of drivers that need to run a .exe or write to registry. This problem has a occurred with earlier OS's also.
    Friday, February 6, 2009 2:37 PM
  • Alex T said:

    "Microsoft has the system in place it is the manufacturer's that are not going by it..... "


    ~Alex T.~
    ~Windows Desktop Experience MVP~


    True enough, but what about Microsoft's own Hardware? I have Win7 x64 installed, and my Intellipoint Wireless Laser Mouse 5000 will not scroll...
    I've gone to MS's site, and can't find a new driver....  The Vista x64 driver doesn't work either... Hmmmmmm...
    Friday, February 6, 2009 3:09 PM
  • Check the Microsoft Windows 7 Hardware Support page. You'll find Intellipoint drivers there.
    Windows Client IT Pro Audience Manager for Web Forums
    Friday, February 6, 2009 3:32 PM
  • There seems to be an assumption that you are going to be already running VISTA. HP doesn't post any of the vista drivers on their website.

    So I am stuck with my HP 2500C, my HP 3600, and my LJ 3800. (all at work)
    In fact I stopped testing at work environment because the tabloid printing is mission critical.
    So I went back to XP.
    Friday, February 6, 2009 4:40 PM
  • Hello W Scott Stewart,

    According to the EULA of Windows 7 you should not be running a Beta in a production environment.  Only in a test environment.  There is no assumption that everyone is going to be running Vista.  If there was why would there be upgrade options for those still running XP?

    If HP doesnt have Vista drivers that is to blame on HP.  Not Microsoft.  You need to contact them to get them to get you updated drivers for your hardware. 

    Regards,

    ~Alex T.~
    ~Windows Desktop Experience MVP~
    Friday, February 6, 2009 6:29 PM
  • Is there anywhere that lists the currently supported hardware?

    I have been unable to find out whether the following items are supposed to be supported, and the Hardware Support page linked above is pretty much useless.

    Network Adapters: (wired)
    • Linksys LNE100TX v4 (PCI card Wired Ethernet controller)
    • SIS 900-Based PCI Fast Ethernet Adapter (on motherboard)
    • nVidia GeForce FX 5200 256MB (AGP)
    • Realtek '97 audio (on motherboard)
    None of these are recognized by Win7 64 bit edition on my HP system with an AMD 64 bit chip and 1.5GB RAM.  It seems to me that Microsoft usually makes available (and easily accessible) a list of know working hardware of all types, not just special keyboards, game adapters, and the like.

    Please, I don't want to discover I've been wasting my time because the only machine newer than 5 years old I have is a critical quad core system that I regret being forced to run Vista on, and don't dare put the beta on to try out.  Note that this is a home network, not a business, but we are fairly sophisticated in what we do.
    Sunday, February 8, 2009 8:22 AM
  • Anthony_Mann said:

    Below are some things you can ...

     

    What shoud this be useful for ? At the hardware support page there are neither graphics- nor chipset- drivers. Does processors need drivers ?

    Monday, February 9, 2009 4:42 PM
  • The Microsoft Windows 7 Hardware Support page is only for Microsoft Hardware products.

    There must be a mega listing of systems listing the various install capabilities of Windows 7.


    Wednesday, February 11, 2009 3:30 AM
  • I could not agree more to Jbignes5.

    And also to that statement that MS should support 10 year old hardware. Why spend money for a new OS AND for new hardware that would otherwise not be needed at all while the old hardware might work many more years!?

    And yes, it is easy to claim that nvidia is responsible of older hardware having no driver support. Too easy! By contrast, I claim that it is MS's responsibility to support older hardware like old geforce 3 video cards. It is just as simple as this: geforce3 cards work with windows XP, so while nvidia never gave us windows 7 or even vista drivers, it was _Microsoft_ who even confronted us with a situation where older drivers no longer work!

    I run my geforce 3 (that may last many more years, but who knows...) with XP drivers under windows 7, but I got system freezes whenever trying to play a movie file or whenever trying to rate my system... So I had to disable any kind of directx - not a very good situation!

    If MS gave us some kind of possibility to run an older directx or some other driver model we could use our old video cards without freezes even under Windows 7.

    Don't expect all of us being willed to just buy a new expensive OS plus new expensive hardware just to face the same problem a few years from now again! And while the old hardware still didn't die!

    Heck, I even had no sis900 driver for my (not THAT old) ethernet chip at first; fortunately, windows 7 came with an update some time ago.

    If there won't be a windows 7 compatible geforce driver for my card OR if MS won't give better support in their windows 7 to use older directx /drivers, I will DEFINITELY NOT buy windows 7 but stay with Linux. That one is for sure.

    Friday, February 13, 2009 2:10 PM
  • I say, wouldn't one solution be for the manufacturers to charge for updated drivers? Developing drivers for a new OS has cost. Why not compensate the hardware manufacturer for this work? Perhaps then drivers would be available.
    Saturday, February 14, 2009 12:26 AM

  • filker0 said:
    nVidia GeForce FX 5200 256MB (AGP)
    None of these are recognized by Win7 64 bit edition on my HP system with an AMD 64 bit chip and 1.5GB RAM.

    I'm using the FX 5200 AGP in W7 32-bit, Intel CPU, 1gb RAM on a Dell, just fine.  So, the prob is either AMD or 64bit with the video card.

    rhwright said:

    manufacturers to charge for updated drivers

    I have found that manufacturers also charge for updated software AND that the cost can be higher than simply purchasing a new, compatible, replacement device.

    T.R.

    Saturday, February 14, 2009 4:04 AM
  • Well, eventually there are updated drivers (at extra cost) available for all hardware (and as a bonus you get some updated hardware too!).  Sad, but true, this is one way to look at it.  The cost of drivers without new hardware may be so high that there is no market, so it doesn't happen.  If you have older hardware that sold many units or had a premium price, then you may get lucky.  Printers are a major sore point as many people may have more invested in print cartridges than the cost of a new printer.  When the operating system is 90% of the market, they have a major influence on the problem, so at some point you say, is my hardware too old, or are manufacturers being unreasonable?

    What is really wrong is when you buy "CERTIFIED" hardware and then find a list of features not available in fine print on the back of the box.
    Tuesday, February 17, 2009 12:17 AM
  • I really don't understand peoples issues with hardware compatibility. People complain when the OS is so bloated with stuff that most people don't need, so Microsoft removes older software and driver support to trim down the OS and people still complain. It sounds to me that Microsoft is stuck between a rock and a hard place here. My personal opinion is if you are too cheap to upgrade hardware - maybe you should just stick with an older OS and not complain about not having the new features! I guess you can't please everyone.
    Wednesday, February 18, 2009 11:54 PM
  • tbmccann said:

    I really don't understand peoples issues with hardware compatibility. People complain when the OS is so bloated with stuff that most people don't need, so Microsoft removes older software and driver support to trim down the OS and people still complain. It sounds to me that Microsoft is stuck between a rock and a hard place here. My personal opinion is if you are too cheap to upgrade hardware - maybe you should just stick with an older OS and not complain about not having the new features! I guess you can't please everyone.


    I'm sorry, but Microsoft put itself in between that rock and a hard place. If they'd stick with one OS, and spend their resources on improving that one to make it the best it could be, then they wouldn't have the anger they have directed at them. Instead, like most large corporations, they only care about their bottom dollar and what works best for ripping that out of everyones' wallets. If they had a great FREE OS, and instead sold supported software on the side, they'd make more money than they do by churning out the crud that they do.
    Friday, February 20, 2009 3:36 AM
  • @ Oreyon: 
    Well, frankly, that isn't there business model.
    FWIW, the business model practiced by most of the *nix companies (what you're alluding that MS should change to) isn't doing so well.  MS is, at least, profitable.

    Are you saying that MS should have stuck with XP in perpetuity?  Win2k?  Win98?
    Maybe that no forward progress or change should ever happen, at all?

    And, I have to ask:  have you run Win7, or even Vista?  If so, did you give it a chance, and try to learn it; or, did you say "it's different!  I hate it!" as so many Vista haters do?

    There were many, many changes in Vista that, IMHO, make it a better, more reliable, and more secure OS than XP (by design) could ever be; Win7 builds on, and improves, the new OS design.  And, these changes start at the OS kernel itself.

    Just my $0.02,
    Chris

    <re-rail>
    (btw:  completely off-topic to this thread - both your post, as well as the one you replied to.  Back on topic....)
    </re-rail>
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Friday, February 20, 2009 5:12 AM
  • tbmccann: I have a Abit IP35Pro which is 8 months old... and Windows 7 driver generic drivers for the Intel chipset for hard drives are so "problematic" (euphemism) that I cannot install, copy or play a game which involve a lot of disk reading and/or writing ... so please don't tell people they are too cheap to buy new hardware when even less than 1year old hardware does not work.


    Thursday, February 26, 2009 6:57 PM
  • I wish there was a minimum driver spec that all hardware had to conform to. That way with a generic driver on a new installation it would give you minimal functionality to get you working. That would be great! It was a hassle getting everything up and running when my network card driver wasn't found, after I did that most things have been smooth. Sound is still a issue..
    Thursday, February 26, 2009 9:41 PM
  • @ Ickshaar:
    Aside from onboard USB not working right (removable drives:  fail; anything else USB:  works), I'm having no issues with my P31 (Gigabyte GA-P31-ES3G.)  And, I use Media Center.  Even watching Live TV leans on the HDD quite a bit.
    Maybe you might want to try installing the proper drivers, rather than relying on the 'generic' chipset drivers?

    @ jgs:
    There is.  MS does publish driver specs, and makes them available to hardware manufacturers.
    However, it's up to the manufacturers, not Microsoft, to write drivers that conform to a given operating system's standards.
    Most hardware simply cannot run, though, when the drivers for it haven't been installed; and, not everything can be provided in-box.  That situation (in-box drivers) is far better than it was in XP, though. 
    It sucks, I know, when it's your NIC, and there aren't any in-box drivers for it.  But, that's why you should always download drivers from your manufacturer(s) website(s) prior to installing any OS, and burning them to a CD (the one thing that will always work out of the gate.)

    Just my $0.02,
    Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Friday, February 27, 2009 1:37 AM
  • tbmccann said:

    I really don't understand peoples issues with hardware compatibility. People complain when the OS is so bloated with stuff that most people don't need, so Microsoft removes older software and driver support to trim down the OS and people still complain. It sounds to me that Microsoft is stuck between a rock and a hard place here. My personal opinion is if you are too cheap to upgrade hardware - maybe you should just stick with an older OS and not complain about not having the new features! I guess you can't please everyone.


    agreed!

    Kris -------- Gigabyte GA-EP45-UD3P, E7200 2.53@3.8ghz, 2x1gb OCZ Reaper1150@1203, EVGA 9800GTX+ N873 , BFG GS-650, Vista Ult 32 SP1 / Win 7 7000
    Saturday, February 28, 2009 7:57 AM
  • tbmccann said:

    I really don't understand peoples issues with hardware compatibility. People complain when the OS is so bloated with stuff that most people don't need, so Microsoft removes older software and driver support to trim down the OS and people still complain. It sounds to me that Microsoft is stuck between a rock and a hard place here. My personal opinion is if you are too cheap to upgrade hardware - maybe you should just stick with an older OS and not complain about not having the new features! I guess you can't please everyone.



    Maybe you are one of many who have not had to take a reduction in pay, just to keep your job.  Or maybe you did not loose you 401K. Or you may be one of those that still has a job and don't have your house close to foreclosure.   If this is cheap, I am.   Now that my character has been identified by you I will continue.  If you were to re-do your kitchen you would do so maybe for better workspace or easier access of item and more comfort.  Most of the time you are still using the same foundation the same water same electricity and wiring and your sewage is still going out the same hole. 

         If you were told that you would have to rebuild you entire foundation or run all new plumbing through out your house all the way to you sewer connection and totally new electrical wiring in all of your house (these are the things that you will be working with), you probably would not do it.

         As a cheap end user all that is desired is for it all to work.  Just like the kitchen, every thing in the house still works together, but the new kitchen just makes things better.   Why can't there be a new operating system that just uses all of the old but makes it work better, faster or more efficiently.  For that Cheap person that no longer has a job may want to use some of his/her unemployment benefit money to buy a new OS now that he/she has more time to finally enjoy their computer and can realize the benefits of the new OS.  But to have to buy all new hardware would be a no-no. 
    Backwards compatibility would be great.  This is very costly to the end user to keep having to pay for simple installs of drivers then only to find that it will not work with the new OS.  Most of want to use what we have.

       There are many of us Cheap end users that are not willing to take the risk again.  This Windows 7 beta has been the best thing for rebuilding my confidence in a product again.  I like it, the GUI is good, it loads faster and more stable than Vista so it is going in a better direction.   But I still have hardware and software issues.  Everything runs fine in XP most all things Vista.

    That last thing, with all of the changes in our Cheap lives more problems are not what we want.

    Thank you


    Tuesday, March 3, 2009 12:12 AM
  • egads said:

    Adding to jjjjbbbb's post:
     
    AMD and Intel cpu's continue to run binary written 25 years ago for  i8088.  Also, modern video still maintains Monochrome and CGA emulation modes for 25 year old backward compatibility.  It would seem that Microsoft should be able to accommodate at least one or two previous Windows versions' compatibility.


    The flip side of that:
    While the hardware might be perfectly capable of running that legacy app, because the instruction sets are still there, 'legacy support' has always been Windows' Achilles Heel.  Trying to get apps that were never written to run under a given OS creates the potential for, well, strange issues - and security holes.
    Stability and legacy support, unfortunately, tend to be opposing goals. 


    @ jjjjbbbb:
    Many of us have taken substantial pay cuts.  While my pay rate hasn't been been reduced (yet), all of my company's incentive & bonus programs have been suspended, 401k contributions have been suspended (this, in addition to that 401k taking an absolute beating), and the employee medical contribution was substantially increased recently, all in the interest of not laying anyone off.  It happens to all of us.  In addition, our vehicle manufacturer reduced warranty times by 10%, and business has, well, slacked.  No job in bay = no pay for me.
    To be blunt:  if the upgrade is too difficult financially, then don't do it.  Simple as that.
    Also, if something doesn't work right in Vista (that did in XP), frankly, don't expect it to work right in Win7.  It's largely the same codebase, after all...

    Oh, and, while I appreciate your 'kitchen remodel' analogy, I'll point out that, sometimes, it's time to get rid of the underlying infrastucture and start anew.
    To wit:  Late last summer, I went in to do some 'minor repairs' to my bathroom.  It very quickly (pretty much immediately) snowballed into a full remod (that, BTW, I always wanted to do, but never actually intended to do.)  Long story short:  it's a 50-year-old house.  The plumbing is also 50 years old.  While it still worked, it wasn't great, and had issues in various places. 
    House was re-plumbed as part of that project; things do work a lot better now.
    I do tend to be 'cheap' (oh, how I went low-cost on that remod....), but, I also want things to work right - and last.
    Just something to think about.  ;)
    Oh, and, BTW:  while I'm happy with the end result, I really could use now quite a bit of the money that was spent in that 5x7 room.  :|


    Software vendors, as well as hardware vendors, have as much responsibilty as MS does in getting things to work correctly on a new OS.
    You really can't put all of the blame on MS when, for example, that 8-year-old peripheral or add-in card has no Vista/Win7 driver support, because the device vendor hasn't published a new driver since 2004. 

    Just my $0.02,
    Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Tuesday, March 3, 2009 4:09 AM
  • Hey,guys,i was just wondering,can any of you answer my question?I bought a new pc and the drivers that came with it don't work with windows 7.Can you give me some advice on how to make it work?

    Monday, March 9, 2009 5:47 PM
  • Basically, I agree. When you buy a hardware device, it comes with drivers from the manufacturer which you install. In Windows 7, there is a driver for my HP All In One 6310 printer, but not for the scanner component (I'm sure that the same was true in VISTA/XP for all-in-ones too). If a device is reasonably recent, then the manufacturer should develop the necessary drivers for a new O/S, but after a number of new operating systems, it is not unreasonable for them to stop supporting older devices. On the other hand, hopefully manufacturers will not use a new O/S as an excuse to stop supporting devices in order to force the owners to upgrade to a newer device. It would seem that Vista and Windows 7 are close enough that it should not be a major event to develop the drivers.
    Windows 7 beta dual booting with VISTA Home Premium 2 GB memory 160 HD Gateway Laptop HP Officejet 6310 All-in One inkjet printer Verizon FIOS Internet Connection
    Monday, March 9, 2009 10:17 PM
  • afanasee said:

    Hey,guys,i was just wondering,can any of you answer my question?I bought a new pc and the drivers that came with it don't work with windows 7.Can you give me some advice on how to make it work?



    You should start your own thread - and post full specs on the machine in question, as well as what drivers (and where you go them from), in this (the Hardware Compatibility) forum.
    Doing so will make your post more visible to others, and make replies to you (and, therefore, help to you) easier to follow, rather than trying to weed thru this long and winding discussion.  ;)

    @ blegs:
    I'd like to remind you that HP, not MS, writes the drivers for that printer.  This, though, is an area in which Win7 improves on Vista or XP:  the in-box and online driver stores are far more complete than they were previously (this you learned when Windows installed the printer.)  However, sometimes, you still need to hit up the manufacturer.
    Good news for you, though:  HP does support that printer under Vista.  link  Since they support it in Vista, it should be properly supported in Win7 once that ships.
    You should try installing the full software package; if necessary, run in in Vista compatibility mode.
    If you were referring to manufacturers (and, HP has been particularly notorious for this) choses to not support a device in Vista, it's usually because the device in question is no longer being built.  With end-of-production, unfortunately, tends to come end-of-support (at least, when it comes to 'consumer' products.)

    HTH to all,
    Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Tuesday, March 10, 2009 2:55 AM
  • " If MS gave us some kind of possibility to run an older directx or some other driver model we could use our old video cards without freezes even under Windows 7."

    I thought that they had done pretty much that kind of thing. Some of my favourite software travelled with me all the way from windows 3.1
    I haven't tried direct x, but I will. If they make a mega better chip tomorrow we will all end up wanting it and I guess the software will change again. but in the struggle to keep things going and make things compatable I thought the good guys might be winning.
    Forgive my presumptiousness, my video controller has problems but a generic is doing ok for regular work. I mostly only ever had a computer because people gave them to me when they upgraded, (or I can buy outdated stuff cheap.) Accessories can be temperamental but the better the brand the more chance they will want the reputation of well made, long lasting and COMPATABLE.

    Also I find that the OS wants to switch things off if they throw an error....small notice says something like encountered problems will let you know when a solution is found..... These messages are pretty close to "I refuse to use this hardware again.".. So I started using the close button instead of ok. Anybody know how I can get the computer to try using these pieces of hardware again?
    Wednesday, March 11, 2009 12:07 PM

  •   "My personal opinion is if you are too cheap to upgrade hardware - maybe you should just stick with an older OS and not complain about not having the new features! I guess you can't please everyone.





    I bought the HDTV adapter weeks before win 7 beta was released. It worked fine under win7 and then decided it didn't work at all. I am convinced that a clean reinstall will fix it but I don't know how to make the computer forget that it decided not to start it again.



    I do think that some of the ruder posts are  misguided. we are talking Beta, what will and won't work....but mostly can we make it work. This is not a microsoft bashing opportunity nor a chance to belittle the poor end of town. We are a community, we sink or swim together. Everyone is better off if we can have an operating system that keeps up with what technology can do and still keep the old technology out of landfill.
     
    I wanted win7 to be the lean, green processing machine and was boggled by the size and the numbers of files even in a safe mode boot.                 boggled bemused and beaming from ear to ear...... because it works alright, doesn't it..... mostly? and a bunch of boffins are bashing keyboards addressing the issues that matter most even as we speak.

    Wednesday, March 11, 2009 12:31 PM
  • ho, ho, so true. especially with electronics. and new designs. There is an element of luck. two identical items and one is a lemon... take it back to the factory a dozen times and still.......

    but a lot of times some bodgy back door can fix things.... not giving up in a hurry
    Thursday, March 12, 2009 7:46 AM
  • I have a question and problem with one device on my system.  I reacently decided to test some old games and see how windows 7 handles them as compared to vista.  Everything was going so well I decided to try a few old flight simes I had kicking around.  That's when I ran into trouble.  I re-installed my motherboards gameport so I could hook up the old joystick and the drivers won't install.  I've been doing some reading and searching, and it seems like Windows 7 doesn't support gameport anymore as I can't find the gameenum.sys file and it's associated files.  OK, I know Windows Vista aparantly didn't have support, but I never always had my gaemport installed and enabled so I never knew about this.  When I did enable it in Vista I had drivers from the Asus site for my motherboard.  Those Vista ones won't install in Windows 7.  They should probably enable support since you know... A lot of older XP computers will be upgrading, and most of those will have gameports.  Then again, most of those will be on SoundBlaster cards and the like.  Oh well.  3 years ago, gameporrt seemed normal.

    Anyone have any ideas on how to enable it or if Microsoft will offer some arbitrairy support?
    Thursday, March 26, 2009 5:44 PM
  • " If MS gave us some kind of possibility to run an older directx or some other driver model we could use our old video cards without freezes even under Windows 7."

    I thought that they had done pretty much that kind of thing.
    No. If you still have an old video card (like my geforce 3 ti 200) which has been working for years (and still does fine in Linux and XP), you have to disable directx completely (by setting hardware acceleration to the third notch, from the left), otherwise you will get immediate computer freezes when trying to play avi files, for one. In the mean-time I also noticed that dvb-t television programs are hardly usable in windows 7, everything is absolutely jerky. This may be due to directx being disabled (most likely this is the reason!), but it cannot be the only reason! I have perfectly smooth dvb-t when using Linux, and it is not even opengl (instead of directx) that provides the smoothness of the video because it also works on the mere text console (without any opengl, any other kind of acceleration and - of course - without directx): Even on the text console dvb-t transmissions are perfectly smooth in Linux - while dvb-t is unusable in windows 7 if you (like me) have to disable directx because adequate drivers (by nvidia) are missing AND because MS does not provide a compatibility layer (or some other way of installing an older directx) to use those older but fully working (praised and welcomed a lot a few years ago) video cards. I can only repeat what others (and I) have said: It is undesirable and uneconomical to spend a lot of money for a new video card AND also for a new OS while your current hardware is perfectly working and you would not even need a new OS (you will be forced to move on, however, when there will be no more updates and no more drivers, programs and such). Something different: A question to those experiencing freezes when using directx with an older video card, did newer builds (released internally or to selected users) solve that freezing with hardware acceleration? Regards, egman
    Tuesday, March 31, 2009 1:41 PM
  • egman, you left out one very necessary piece of information:
    What application are you trying dvb-t playback in?
    FYI:  WMP and Media Center are highly dependent on video hardware acceleration (MC always has been; WMP has been for quite some time.)

    -Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Tuesday, March 31, 2009 3:17 PM
  • egman, you left out one very necessary piece of information:
    What application are you trying dvb-t playback in?
    FYI:  WMP and Media Center are highly dependent on video hardware acceleration (MC always has been; WMP has been for quite some time.)

    -Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Okay... I tried to use Windows Media Center but got no video. Am I right when assuming that disabling directx hardware acceleration will prevent me from using Windows Media Center? Does it need directx? Remember, I need to disable directx in order to avoid the freezes many people reported when using older video cards in windows 7.

    I also tried my original dvb software that came with my dvb-t usb adapter (by Freecom), called Arcsoft Total Media - this software works flawlessly in windows XP, and I tested it on a notebook with Vista where it also works flawlessly.

    In windows 7, it kind of works, too, but I get jerky video.

    The same happens when using some alternative freeware such as "Progdvb".


    Is this a directx issue?

    On the other hand, if I disable directx in windows XP (the same way as in windows 7), I still get perfect video in programs like Total Media, Progdvb, dvbviewer etc. - And to repeat it: In Linux, even on the text console (without any kind of acceleration) I also get perfect, non-jerky video when using programs like "mplayer".


    This is all on the SAME machine, so I doubt there is any kind of problem with my usb adapter or my PC.


    And back to windows 7:
    Even though I disable directx (in order to avoid immediate system freezes), I still have some hardware acceleration thanks to opengl: old games such as quake1/2/3 work much the same way as in windows XP or Linux.


    Perhaps, someone has an explanation?

    Is there any kind of dvb-t software that instead of directx or simple software mode (no acceleration) uses opengl instead??
    If so, please, tell me. Thanks.


    Regards, egman

    Tuesday, March 31, 2009 8:27 PM
  • There was a question asked a while ago in this topic, but I never saw an answer among all the discussion......

    I installed Windows 7 32-bit build 7048
    Thursday, April 2, 2009 4:39 PM
  • For build 7048, or any build after 7000, you won’t find much in the way of support here as this forum is for discussing issues with the publically available beta build 7000.  When the RC is released, this forum will probably at those supports that build also.  For all of the interim build that were not publically released, you will have to utilize other web resources to find a resolution.

     

    You may have to install your drivers in either Vista compatibility mode or XP compatibility mode.

    Thursday, April 2, 2009 8:00 PM
  • The first post in the topic said "If you are having problems with a specific device, please do not respond to this thread. First search for a thread that discusses the same hardware that you are looking for, then post a new thread. Responding to this thread will not get you any answers."
    Friday, April 3, 2009 5:10 PM
  • Hi Anthony, you suggested running the drivers in Vista compatability mode.  I know how to do this, but I have a question.

    I plugged my canon zr85 camcorder in through firewire.  It auto-detected it and tried to install the appropriate drivers, but failed.  There aren't drivers on the canon site for vista or win 7.  How can I find the drivers it was trying to install on my hard drive?  Or how can I get that auto-detect window to come up again?  I've tried unplugging and replugging, as well as restarting the computer, but I can't get it to come up.  If I could just find the location of the file I can attempt to run it in vista compatability mode.

    Thanks
    Saturday, April 4, 2009 8:15 PM
  • @ Ickshaar:
    Aside from onboard USB not working right (removable drives:  fail; anything else USB:  works),
    I had reloaded the vista drivers for my removable drives (SD/mmc card) and W7 doesnt show the empty drives like vista did. i prefer this so it isnt clogging up my computer screen with a lot of unneeded icons, however when you plug a memory SD card in it pops up. I am still however working on drivers for a external EIDE drive though.
    Thursday, April 9, 2009 8:56 AM
  • @ Ickshaar:
    Aside from onboard USB not working right (removable drives:  fail; anything else USB:  works),
    I had reloaded the vista drivers for my removable drives (SD/mmc card) and W7 doesnt show the empty drives like vista did. i prefer this so it isnt clogging up my computer screen with a lot of unneeded icons, however when you plug a memory SD card in it pops up. I am still however working on drivers for a external EIDE drive though.

    "Removable drives" = USB flash drives, and USB hard drives.  My card reader works, camera works, WinMobile phone works, eHome IR transceiver works.
    It's a driver issue for me.  Workaround was to install a PCI USB 2.0 card.  ;)
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Thursday, April 9, 2009 9:43 PM
  • to robxb,
     In device manager, right click on the hardware node you are trying to install to, it shows scan for hardware changes, Also the action button in menu.


    (how cool is that! I was just looking in device man and the usb cd finally got recognised. It needs to be left plugged in for three reboots and does finally get seen.....so random)
    Friday, April 10, 2009 1:57 AM
  • All I can say is that with build 7077
    Sunday, April 12, 2009 11:01 PM
  • All I can say is that with build 7077

    Greg

    Your message was edited for disallowed content.

    To maintain the integrity of the beta, these forums only support the official Windows 7 beta Build 7000.

    The next official build will be the Release Candidate (RC). When the RC is released we will be supporting that build.

    See the following thread for more detailed information about the build you are using.

    Windows 7 Unofficial Builds


    Thank you for understanding.


    Ronnie Vernon MVP
    Forum Moderator

    Monday, April 13, 2009 12:03 AM
  • Hi dkperez

    Your post was edited for disallowed content.

    To maintain the integrity of the beta, these forums only support the official Windows 7 beta Build 7000.

    The next official build will be the Release Candidate (RC). When the RC is released we will be supporting that build.

    See the following thread for more detailed information about the build you are using.

    Windows 7 Unofficial Builds

    Thank you for understanding.


    Ronnie Vernon MVP
    Forum Moderator
    Monday, April 13, 2009 12:13 AM
  • i suse build 7000 x64 since it's out
    dual-boot with vista 32 & 64 then about a month after i decided to go stand alone with 7
    no real big problem, all my hardware works with vista/xp drivers
    ... well the only actual problem is the sound card. Sound Blaster X-fi series but creative has it on their forum
    running everything perfectly
    and my pc is amd/nvidia based
    also (as you all said) most of xp/vista games/software/drivers works really nice with 7 "higher quality/ performance"
    Thursday, April 16, 2009 10:42 PM
  • I have my X-Fi sound card and module working properly.  Creative has Windows 7 drivers posted.  Install the new beta driver, and then the latest updates for your X-Fi programs witht he Vista drivers, and you should be fine.  it all works for me, even my remote and Creative entertainment center.
    Thursday, April 16, 2009 11:26 PM
  • Hello W Scott Stewart,

    According to the EULA of Windows 7 you should not be running a Beta in a production environment.  Only in a test environment.  There is no assumption that everyone is going to be running Vista.  If there was why would there be upgrade options for those still running XP?

    If HP doesnt have Vista drivers that is to blame on HP.  Not Microsoft.  You need to contact them to get them to get you updated drivers for your hardware. 

    Regards,

    ~Alex T.~
    ~Windows Desktop Experience MVP~

    Dear Alex I Installed, windows 7, but I am sorry to say that there is no upgrade voor windows Xp, you must do a CLEAN install if you do not have Vista, this is a lot of trouble in real life, for me I am running about 70 software packages, and I am not going to install them again, because windows 7 should include an upgrade for XP users, besides it does not support old versions of drivers, I tried to install an old driver for Intel graphics which I use with XP, but the whole operating system was missed up and would not startup any more, the problem is the same with Vista, Microsoft should support all the old drivers versions, so the consumers, why should I buy new hardware every time that windows comes up with a new version that does not support the old driver versions think about it, as a new comer Microsoft should adapt to the existing situation, and force the manufacturer to make new driver every time Microsoft changes there versions. this a great problem for the upgrade market for consumers who are running XP with old hardware which works great under XP, I think that Microsoft should reconsider their policy if they want to get users of old windows versions to ugrade to Windows &.  
    Wednesday, April 22, 2009 2:31 PM
  • JUST A THOUGHT,
    I like this forum, lots of people trying to help each other with issues but...
    I think it would be nice to see....
    At least for when Win7 goes RTM....
    A forum just for hardware compatability solutions! solutions only...ie, resolved issues with hardware compatability
    A forum where, instead of having a bunch of people with posts like "did you try this in this mode" or "sorry the hardware is old, you should buy new hardware", That could be in a sticky at the start of the forum.
    A forum where people post solutions..
    Such as "my motorola sm56 softmodem works when installed as an "Agere Systems PCI Softmodem" and this can be done through Windows 7 by unchecking the "show compatable hardware" checkbox when updating the driver through device manager! The device ID is different, but it just works
    A forum where instead of sifting through countless sugestions to find no one responded to say what actually works, a person could just find things that work!

    I am not saying this is not a good forum here, it is great. I just think that the other forum could be created, perhaps even if a working solution were found the topic could be moved or just the working solution copied to the new forum. perhaps others might not agree, but I think that it would make the transition to Win7 so much less stressful for the general public that probably don't want to sift through 40 responses of "this driver from intel might work, but Intel never released it publicly and it is not available" and "try compatability mode" and just have 1-5 responses of "This driver works, but is not signed and can be downloaded (link here) but may have to be installed in compatability mode" or "The  Dell Inspiron xxxx sound controller is the same as the compaq presario model xxx and a win7 driver can be downloaded at the Compaq site"
    Just for hardware solutions!

    What do you think, is that not workable? If well set up people may well flock there to post their solutions that they discovered or just to find the solution to their particular problem they are having. It could have several sub forums for say sound or vga cards, or by manufacturers ie, dell

    Even if MS wasn't resposible for the solution they may be seen more as trying to make the transition better, or is this not pratical?

    It could be presented in a format where each solution must provide a corresponding product ID, manufacturer and model number to make the forum searchable by those means?
    • Edited by shakeyplace Tuesday, April 28, 2009 4:28 PM
    Tuesday, April 28, 2009 4:02 PM
  • Another great solution for What can I do if my hardware does not work? I highly recommend searching http://catalog.update.microsoft.com/v7/site/home.aspx for any of your driver needs!

    Many show there that do not show on windows update! You can search by product, but if that doesn't give satisfactory results try using the "Hardware ID" supplied through Device Manager! Much hardware is identical, just rebranded to different manufacturers, one manufacturer may provide driver updates the other may not.. I have found that often by truncating the hardware id at &SUBSYS you get many more results but be careful and use system restore to backup your system first if truncating the Hardware ID, usually that part of the string is used to differentiate between rebranded products, but not always! Also, at times when truncating the Hardware ID you may find you have to uncheck the "Show compatable hardware" checkbox, it won't display the driver if the &SUBSYS part of the string differs and the driver was written to support only one manufacturers product. The driver may well work perfect if installed though!
    Sunday, May 3, 2009 4:07 PM
  • Hello W Scott Stewart,

    According to the EULA of Windows 7 you should not be running a Beta in a production environment.  Only in a test environment.  There is no assumption that everyone is going to be running Vista.  If there was why would there be upgrade options for those still running XP?

    If HP doesnt have Vista drivers that is to blame on HP.  Not Microsoft.  You need to contact them to get them to get you updated drivers for your hardware. 

    Regards,

    ~Alex T.~
    ~Windows Desktop Experience MVP~
    Okay,
    I got one for ya!

    Intel released the Core i7 965 extreme edition processor over 7 months ago. I've been beta testing windows 7, and sending feedback back to Microsoft about the CPU Id issue.  The Core i7 965 EE has an open end multi setting for overclocking the Processor. So does all of Intel QX processors.  Is there a fix coming out for the kernel to address this? I certainly hope so. Oh, and this one is Microsoft's fault. I've basically been the " John the Baptist" screaming in the wilderness" about this since Build 6519. And Here we are " Release Candidate". One of you please mention this issue in your meetings up the food chain. I like Windows 7, but this will be a killer for those that build high end Gaming machines.  I won't install this only to have customers giving me grief, cuz their CPU clock speed doesn't
    match what in Bios, or post. Please somebody get this up to the folks that wrote the kernel.   I'm currently on a Core i7 extreme processor with a multipier setting of 27x @166 QPI which equals 4491mhz.  But since the CPU id just sees the CPU base clock at 24x, there's  no way for the operating system to see the changed multiplier.  This Sux. Fix it please!
    Tuesday, May 5, 2009 12:15 PM
  • Just a note for anybody that has a SIS 900 Ethernet on board
    Windows does not support it unless you do a update
    the way I do it is to install a wireless (NEtgear) unit no problem with that  and then do a windows update ...job done !!
    Tuesday, May 5, 2009 2:54 PM
  • Hello everybody. I have this configuration: MB- MA790FX-DQ6; CPU- AMD Phenom 9950BE; 4GB DDR2 800MHz; HDD- 2xWD 250GB + 2xWD 1TB; video- HD3870 HIS; printer1- HP LJ1600; printer2- HP LJ P2015; web-VX3000; Key- Reclusa and a fingerprint. lot of other things like logitech G-25 wheel and others. What devices will not work on Windows 7?
    Wednesday, May 6, 2009 8:41 PM
  • Hello everybody. I have this configuration: MB- MA790FX-DQ6; CPU- AMD Phenom 9950BE; 4GB DDR2 800MHz; HDD- 2xWD 250GB + 2xWD 1TB; video- HD3870 HIS; printer1- HP LJ1600; printer2- HP LJ P2015; web-VX3000; Key- Reclusa and a fingerprint. lot of other things like logitech G-25 wheel and others. What devices will not work on Windows 7?


    Microsoft has released a Beta edition of Win7's upgrade advisor. Download and run the program, it'll let you know which, if any, devices will need updated drivers.

    At the present time I'm running a triple-boot configuation with WinXP, Win7 RC and Linux. The only problem that I've run into is with my Linksys Wireless USB card, neither Win7 nor Linux seem to like it. Other then that minor problem, I'm pleased with the way that Win7 is working.

    My current specs are: Gigabyte GA-965P-S3 (with the F13 BIOS update), Intel E6300 C2D, 2Gb DDR2-1066 ram, Seagate 500Gb HDD, 2X Hitachi 300Gb HDD's, ATI HD3870 video card, 22X Samsung DVD burner, 52X Memorex CD-RW.

    Saturday, May 9, 2009 3:17 AM
  • Lets see if I have your thoughts straight!

    1. You expect Microsoft to purchase every piece of hardware out there.

    2. You then expect Microsoft to disect each piece of hardware to see what type of chip is installed that controls the hardware.

    3. You then expect Microsoft to analyse the interior workings of said microchips to find out how they work.

    Just so that Microsoft can supply drivers for hardware when the original equipment manufacturer is too lazy to do so - or just decideds that the WILL NOT DO SO for hardware over 3 years old (their decision).

    Don't you really think that the OEM has the expertise to do the above - since they designed the hardware?

    You expect Microsoft to basically reverse engineer/re-engineer each piece of hardware so they can do the OEM's job?

    Obviously, you have absolutely no conception of what is entailed in doing what you are crying for!
    Saturday, May 9, 2009 4:09 AM
  • Hello Everyone..........if someone can help me pls do. I have a MSI MS-7253 MoBo, with AMD X2 4000+ CPU, Crusier 1GB mem and ASUS PCIE graphics card with 512mb mem HD 3450. I want to use Win 7 64 bit, but after install it, whenever i 'm using the PC, it shows the system dump blue screen and restarts itself. when i use the win 7 32bit, it works just fine......any suggestions for what i can do to use the 64 bit......
    Sunday, May 10, 2009 3:38 PM
  • Hello!

    I think people shouldn't "demand" but "warn" Microsoft:
    -If we can't get our computers run in a new operating system, we'll simply won't migrate-

    It doesn'n matter how secure, fast, or better it could be. Doesn't run = Useless.

    That's why Microsoft should pay MORE attention to get drivers available for as much PC-pluggable-things as possible. If Microsoft can't write the drivers by themselves, it couldn't be difficult to get some capable programmers to do it for some bucks.

    It seems to Microsoft being too relaxed in the way: You buyed Win7, you see how you get it to work.

    I know this ISN'T a Microsoft's job, but by making Win7 compatible with almost every configuration will make it desirable for almost everyone. By doing this Microsoft could EASILY DOUBLE it's customers. Don't you think?

    Cheers!
    Monday, May 11, 2009 5:33 PM
  •  

    Below are some things you can do to try and resolve the problem. If you are having problems with a specific device, please do not respond to this thread. First search for a thread that discusses the same hardware that you are looking for, then post a new thread. Responding to this thread will not get you any answers.

     

    1. Check Windows Update for any updated drivers for that device.
    2. If your computer came pre-installed with Windows XP or Windows Vista, check the computer manufacturers website for Vista compatible drivers.
    3. Did you try to install the drivers in Vista Compatibility Mode?
    4. Did you right click and select the Run as Admin option?
    5. If you purchased the device from a retail vendor, check the device manufacturers website for either Vista compatible or the latest Windows Beta drivers. (ie: Dell has Windows 7 Beta drivers for many of their newer NVIDIA graphics cards)
    6. Search this forum using the device name and model as search keywords. Another user may have found a workaround for the problem you are experiencing.
    7. Check to make sure that the hardware manufacturer will be supporting that device with Windows 7 compatible drivers. We have learned in past beta testing that some manufacturers will not be supporting the new operating system with updated drivers for particular, outdated device model.
    8. If none of this works for you, you may simply need to wait until Windows 7 drivers are available for that device.

     

     

     


    Windows Client IT Pro Audience Manager for Web Forums

    http://download.microsoft.com/download/3/C/4/3C46A69A-CB0F-4CCA-B1E8-248D43270D5F/directx_mar2009_redist.exe
    DX9 may handle alot of the front end GUIS for clients as well Anthony...
    Tuesday, May 12, 2009 11:05 PM
  • Hello!

    I think people shouldn't "demand" but "warn" Microsoft:
    -If we can't get our computers run in a new operating system, we'll simply won't migrate-

    It doesn'n matter how secure, fast, or better it could be. Doesn't run = Useless.

    That's why Microsoft should pay MORE attention to get drivers available for as much PC-pluggable-things as possible. If Microsoft can't write the drivers by themselves, it couldn't be difficult to get some capable programmers to do it for some bucks.

    It seems to Microsoft being too relaxed in the way: You buyed Win7, you see how you get it to work.

    I know this ISN'T a Microsoft's job, but by making Win7 compatible with almost every configuration will make it desirable for almost everyone. By doing this Microsoft could EASILY DOUBLE it's customers. Don't you think?

    Cheers!
    Hi

    You can take a look at the following link to see some of the efforts that are being made to identify and solve problem sin Windows 7 by the beta teams.

    Feedback and Engineering Windows 7

    Here is a quote from that website.

    "During a peak week in January we were receiving one Send Feedback report every 15 seconds for an entire week, and to date we’ve received well over 500,000 of these reports.  That averages to over 500 reports for each and every developer to look through!  And we're only through 6 weeks of using the Windows 7 beta, even though for many Windows 7 already seems like an old friend.

    To date, with the wide usage of the Windows 7 Beta we have received a hundreds of Connect (the MSDN/Technet enrolled beta customers) bug reports and have fixes in the pipeline for the highest percentage of those reported bugs than in any previous Windows development cycle.

    To date, we have fixes in the pipeline for nearly 2,000 bugs in Windows code (not in third party drivers or applications) that caused crashes or hangs.  While many Beta customers have said they are very happy with the quality of Windows 7, we are working to make it even better by making sure we are fixing the issues experienced by such broad and significant usage.

    To date, we have recorded over 10,000,000 device installations and over 75% of these were able to use drivers provided in box (that is no download necessary).  The remaining devices were almost all served by downloading drivers from Windows Update and by direct links to the manufacturer's web site.  We've recorded the usage of over 2.8M unique plug-and-play device identifiers."

    And this is just from the early stages of the original Build 7000. Imagine what those numbers look like now. :)


    They are also working closely with many thousands of different major hardware (IHV's) and software (ISV's) makers, worldwide.

    Hope this helps.

    Thank You for testing Windows 7

    Ronnie Vernon MVP
    Tuesday, May 12, 2009 11:36 PM
  • I am in awe of the complexity of the task of satisfying so many and varied demands on the operating system. That anything works at all is amazing. Can the people who have specialised high end requirements please understand that they are a minority and that the great amount of money that they spend on their computer systems doesn't go to microsoft but to hardware manufacturers who could possibly form co-operative union with microsoft to work out the bugs. As an average consumer I am amazed that small interest groups think that they have some greater right, yet we all pay the same amount for our copy of windows.
    Wednesday, May 13, 2009 1:58 PM
  • Win7 doesn't support my net card on my motherboard. I'm using ASUS P5Q. I've asked ASUS, and they told me not to try the Vista drivers because that may cause problems. And I asked them when they will provide Win7 drivers, and they said they don't know, either. Fortunately, I have another Realtek net card, and Win7 works well with it.

    I've tried Logitech Setpoint of Vista in Win7, but it doesn't help.

    Frederick Zhang
    Using the same board without any network card problems
    Thursday, May 14, 2009 5:08 PM
  • Hello!

    To Mr. Ronnie Vernon:
    Windows sells by millons worldwide, then it has great amount of feedback. It is very easy to understand. Microsoft has to see how to handle it.
    It's nice to know that they are working closely with many thousands of different major hardware (IHV's) and software (ISV's) makers, worldwide!

    To Mrs. Ilynne:
    Are you talking to me? I'm NOT on that minority who have specialised high end requirements. I do NOT spend great amount of money on my computer system. And I'm NOT in that small interest groups thinking that I have some greater right.
    I'm on the OPPOSITE side! I have 2 average computers + 1 low end Celeron 500 MHz + 1 more-than-low end PentiumIII 150 MHz. They all works and I would like to use them for as long as they resists.
    The point here is: old computers have discontinued peripherals that (of course) makers don't bother to write updated drivers for. That's why I'm here writing this! As lots of people I don't want to get rid of already working hardware. OK, OK! It's non-sense to pretend using Win7 in something like a PIII 150 MHz w/32 Mb, but I would like to grab an usb camera from there and plug it on my Dual Core system. Or the usb cd recorder. Or the analog joystick.
    And most important: I don't wanna run to the shop to buy the newest super ultra enhaced extended wide turbo charged graphics adapter (or lan card) to replace perfectly working ones just because a new Windows has been released and there are no drivers to support them.
    Get what I mean?

    Fernando.
    Thursday, May 14, 2009 6:03 PM
  • well... my problem is with HP LJ2015 printer. is a little bit old and now for vista x64 I get drivers from different IT forums. When 7 will be on market and I will have it.... my printer will be useless? for the rest of my hardware I find drivers easely on manufacturers sites.
    Friday, May 15, 2009 10:00 AM
  • To all the people who worry about their hardware that will not work with Windows 7, did you stop and think why you want to buy something new which does not work as well as what you have at the moment, the golden rule is "if it does not work for you, do not buy it" . this way Microsoft will have to deliver something that works for every one if they want to sell their product
    Friday, May 15, 2009 12:55 PM
  • I've found that another thing you can do, if you have dual booted with Vista and Windows 7, is right click on the non-working device in device manager, select update drivers, select manual, find the root of your vista install (say on drive D) and, let it go. In this way I found drivers for my All-In-Wonder HD TV Tuner and now it works like a charm. I hope this helps someone else.
    Friday, May 15, 2009 4:14 PM
  • Fer, I try to post the same point of view, yours are very clare and objetive without condicioners from the mass consummer(buy, buy ,buy high etc, etc)your post explain perfect all I try to say. windows 7 works  vista imposible without buy,buy. Oh! consumer society! Cool Fer!

    nothing is enough
    Saturday, May 16, 2009 4:37 AM
  • I have tried the new leaked version of Windows 7. My Pioneer BD-RW 2020 ATA device do not work either. It is obvious, that there is a simply driver problem with it. Should I throw my good working device (under Vista 64 bit) away? Or is it to much I wish, that an OS has to integrate elementaly harware drivers?

    I'm aready now hesitating NOT TO BUY WINDOWS 7.
    Saturday, May 16, 2009 10:44 AM
  • perhaps you could clean install the official version .
    Saturday, May 16, 2009 1:35 PM
  • Fer, I try to post the same point of view, yours are very clare and objetive without condicioners from the mass consummer(buy, buy ,buy high etc, etc)your post explain perfect all I try to say. windows 7 works  vista imposible without buy,buy. Oh! consumer society! Cool Fer!

    nothing is enough

    for goodness sake, "clare and objetive without condicioners" do you want someone to teach you a little english? or do you just need to work on spelling and typing? how can I respect your argument when you make no effort to communicate clearly? 
    Saturday, May 16, 2009 1:39 PM
  • georgeraul wrote:
    well... my problem is with HP LJ2015 printer. is a little bit old and now for vista x64 I get drivers from different IT forums. When 7 will be on market and I will have it.... my printer will be useless? for the rest of my hardware I find drivers easely on manufacturers sites.

    Um, why get drivers from "different IT forums" for that printer, when you can get them from HP directly?
    Go to this page at HP support, and select your version of the 2015.  Download the Vista or Vista (64-bit) drivers (depending on if you're using 32- or 64-bit version of Win7.)

    HTH,
    Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Saturday, May 16, 2009 4:57 PM
  • I have done it already before. No result. No working driver for such a simple device. 
    Saturday, May 16, 2009 7:20 PM
  • Why does everyone seem to think that drivers are Microsoft's responsibility?   Microsoft does not write drivers.   Period.   Read that as many times as it takes to sink in.

    Hardware makers write them, then submit them to MS to be included on the DVD with the OS and/or be included on Windows Update.   If there is no driver for your video card/network card/printer/camera/whatever, complain to the manufacturer, not to Microsoft.
    Sunday, May 17, 2009 8:05 PM