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Org chart wrong managers ?

    Question

  • Hi 

    In the org chart in SP there's people who are "misplaced" - showing managers that they don't have  

    I know that its based from AD  - but is it possible that SP "shuffles people around"? 


    Tuesday, April 11, 2017 9:31 AM

Answers

  • Hi JmATK,

    By default, the Org chart will show the managers based on Manager property in User Profile Service Application. You can check the user profiles in User Profile Service Application to verify the manager property first.

    If you have configured to sync the manager property from AD to SharePoint user profile, then the Manager property will show the same value as in AD. But if you did not configure this, then the Org chart will not show the same value as in AD.

    So please check if you have configured to import the Manager property from AD to SharePoint user profile in User Profile Service Application and if the full sync has been run successfully.

    Best Regards,

    Victoria 

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    • Marked as answer by JmATK Wednesday, April 12, 2017 6:35 AM
    Wednesday, April 12, 2017 6:14 AM
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