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Updates keeps on causing blackscreen RRS feed

  • Question

  • Hi,

    The following updates listed below causes black screen on the server. Whenever I uninstall and block the updates, a different update will be delivered next month with the same content and will cause black screen again. 

    1. Package_for_KB4040981~31bf3856ad364e35~amd~~.6.3.1.0

    2. Package_for_RollupFix~31bf3856ad~amd64~~9600.18856.1.2

    Can someone help me determine why these updates causes black screen? Is it a hardware issue?

    Sunday, April 1, 2018 7:33 AM

All replies

  • Hi,

    I have not seen a similar issue, maybe he is special.

    Did you check the WindowsUpdate.log, what did it say?


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    Monday, April 2, 2018 8:39 AM