Updates keeps on causing blackscreen RRS feed

  • Question

  • Hi,

    The following updates listed below causes black screen on the server. Whenever I uninstall and block the updates, a different update will be delivered next month with the same content and will cause black screen again. 

    1. Package_for_KB4040981~31bf3856ad364e35~amd~~.

    2. Package_for_RollupFix~31bf3856ad~amd64~~9600.18856.1.2

    Can someone help me determine why these updates causes black screen? Is it a hardware issue?

    Sunday, April 1, 2018 7:33 AM

All replies

  • Hi,

    I have not seen a similar issue, maybe he is special.

    Did you check the WindowsUpdate.log, what did it say?

    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, April 2, 2018 8:39 AM