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Possible to turn off "Missed conversation" emails? RRS feed

  • Question

  • I've been asked by an individual if we can - just for him - turn off the emails he receives when he misses a Lync 2010 IM conversation.

    Is that possible and, if so, what steps do I need to take, please?

    Thanks.

    Philip

    Thursday, May 3, 2012 7:34 AM

Answers

  • Hi Philip,

    You can do it on the client, in Tools > Options > Personal > and the two options save instant message conversations, save call logs in my email.

    Cheers,

    James


    MCITP: Lync/Exchange 2010/Server Administrator 2008
    rogersau.blogspot.com < Unified Comms Blog
    View James Rogers's profile on LinkedIn

    • Proposed as answer by Matt LandisMVP Thursday, May 3, 2012 12:35 PM
    • Marked as answer by Noya Lau Wednesday, May 23, 2012 10:24 AM
    Thursday, May 3, 2012 7:56 AM
  • I think you can create a rule at your Outlook side. When such e-mail with “Missed…” specific words coming, permanently delete it. It is transparent for individual user.


    Noya Lau

    TechNet Community Support


    • Edited by Noya Lau Monday, May 7, 2012 8:00 AM
    • Proposed as answer by Noya Lau Wednesday, May 9, 2012 9:51 AM
    • Marked as answer by Noya Lau Wednesday, May 23, 2012 10:24 AM
    Monday, May 7, 2012 8:00 AM

All replies

  • Hi Philip,

    You can do it on the client, in Tools > Options > Personal > and the two options save instant message conversations, save call logs in my email.

    Cheers,

    James


    MCITP: Lync/Exchange 2010/Server Administrator 2008
    rogersau.blogspot.com < Unified Comms Blog
    View James Rogers's profile on LinkedIn

    • Proposed as answer by Matt LandisMVP Thursday, May 3, 2012 12:35 PM
    • Marked as answer by Noya Lau Wednesday, May 23, 2012 10:24 AM
    Thursday, May 3, 2012 7:56 AM
  • Thanks. I take it that there isn't any way of having completed conversations saved but missed ones not saved?

    Philip

    Thursday, May 3, 2012 4:51 PM
  • I think you can create a rule at your Outlook side. When such e-mail with “Missed…” specific words coming, permanently delete it. It is transparent for individual user.


    Noya Lau

    TechNet Community Support


    • Edited by Noya Lau Monday, May 7, 2012 8:00 AM
    • Proposed as answer by Noya Lau Wednesday, May 9, 2012 9:51 AM
    • Marked as answer by Noya Lau Wednesday, May 23, 2012 10:24 AM
    Monday, May 7, 2012 8:00 AM
  • I think you can create a rule at your Outlook side. When such e-mail with “Missed…” specific words coming, permanently delete it. It is transparent for individual user.


    Noya Lau

    TechNet Community Support


    At least for me, Outlook rules can't seem to catch 'Missed' messages when they are created. The rules can affect them if I run them manually for existing messages, but somehow the 'Apply this rule after the message arrives' part is not working, probably because these message don't arrive the same way as emails.
    Tuesday, September 18, 2012 8:57 PM
  • I have the exact same problem with outlook rules.   Is it possible that missed messages are somehow BCCd? I don't know why it would bypass my filter and I don't want to shut off saving messages completely.  Seems like a bug to me.   

    Also for the next version of office can we please update the rule list management UI. 

    Monday, August 5, 2013 5:24 PM