Access to shared folders by mapped drives don't return all information but by IP does. RRS feed

  • Question

  • Hi there,

    We have a network with 1 Windows Server 2012 and 5 workstations setup up with Windows 10 and Windows 7, all pro. There are 3 mapped drives to shared folders, accessed by all workstations. In only one, with Windows 7 pro, after a few days, one of the mapped drives stoped returning all information. We deleted the mapped drive and remapped again but with no result. However, by accessing the shared folder through IP we were able to see all the information. This only happens in one shared folder in one particular workstation. The others are ok.

    Any ideas?

    Best Regards.

    Nélio Abreu

    Tuesday, June 26, 2018 5:41 PM

All replies

  • Sounds like there is something wrong with your share folder, please refer to the link:

    Twelve Tips to Cure Network File-Sharing Problems

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact

    Wednesday, June 27, 2018 4:14 AM
  • Hi,

    The response you provided is weird, since this problem is only happening in one particular workstation and in one particular shared folder. All shared folders are accessed by Everyone and by the other 4 workstations. There are no restrictions in those shared folders. Permissions are set to Everyone, Read-Write. And besides the access to that folder was working previously.

    The link you provided is inaccessible.

    Best Regards.

    Nélio Abreu

    Wednesday, June 27, 2018 8:15 AM