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  • Question

  • RE: VISTA WONT RECOGNISE MY AVGFREE 8.0 ANTI-VIRUS SOFTWARE

           IF ANYONE CAN HELP WITH THIS PLEASE LET ME KNOW.

                                  THANKYOU,LAURA.

    Monday, May 12, 2008 4:49 PM

Answers

  •  

    Hi,

     

    According to AVG Anti-Virus Free Edition 8.0 User Manual, the AVG Anti-Virus Free Edition 8.0 can be used on all editions of Windows Vista.

     

    Before moving on, please help confirm the following questions.

     

    1. Did you download the installation file from Grisoft website?

    2. Did the issue occur when trying to install AVG Anti-Virus Free Edition 8.0 or trying to run it after installation?

    3. What error message you have received?

     

    For your convenience, I have list the following links:

     

    AVG Anti-Virus Free Edition 8.0 installation files

    http://free.grisoft.com/ww.download?prd=afe#tba2

     

    AVG Anti-Virus Free Edition 8.0 User Manual

    http://free.grisoft.com/ww.download?prd=afe#tba3

     

     

    For more information, you can refer to the following thread to troubleshoot this issue.

     

    Vista not recognising my anti-virus program and defender won't turn on

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1526930&SiteID=17

    Wednesday, May 21, 2008 11:15 AM
  • Hi LAURA,

     

    Do you have more then one anti-virus installed on your PC. If you do, remove one and then install AVGFREE 8.0 - it will run.  You can have only one anti-virus running at a time.

     

    Andrejmart

     

    Monday, May 26, 2008 12:23 AM

All replies

  • Laura

     

    Details?

     

    Have you installed AVG and it will not run?

    Are you trying to install and it will not complete?

    Did you download this file from the Grisoft website?

    Which version of Vista are you running?

    If you are receiving any error messages, please include them here.

     

     

    I have the new AVG 8.0.100 installed on 4 Vista systems here and it is working OK.

     

    Let us know.

     

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Monday, May 12, 2008 9:23 PM
    Moderator
  •  

    Hi,

     

    According to AVG Anti-Virus Free Edition 8.0 User Manual, the AVG Anti-Virus Free Edition 8.0 can be used on all editions of Windows Vista.

     

    Before moving on, please help confirm the following questions.

     

    1. Did you download the installation file from Grisoft website?

    2. Did the issue occur when trying to install AVG Anti-Virus Free Edition 8.0 or trying to run it after installation?

    3. What error message you have received?

     

    For your convenience, I have list the following links:

     

    AVG Anti-Virus Free Edition 8.0 installation files

    http://free.grisoft.com/ww.download?prd=afe#tba2

     

    AVG Anti-Virus Free Edition 8.0 User Manual

    http://free.grisoft.com/ww.download?prd=afe#tba3

     

     

    For more information, you can refer to the following thread to troubleshoot this issue.

     

    Vista not recognising my anti-virus program and defender won't turn on

    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1526930&SiteID=17

    Wednesday, May 21, 2008 11:15 AM
  • Hi LAURA,

     

    Do you have more then one anti-virus installed on your PC. If you do, remove one and then install AVGFREE 8.0 - it will run.  You can have only one anti-virus running at a time.

     

    Andrejmart

     

    Monday, May 26, 2008 12:23 AM