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Can only restore to network location RRS feed

  • Question

  • We use DPM for backups of file share and VM's (used as webservers).

    When restoring a file from the file share I can select to restore to original or alternate location. But when restoring a single file from one of the VM's the only option is "Copy to network folder".

    Is this because of some setting or just "by design"? It does not make sense to me.


    /Christina

    Tuesday, May 26, 2015 8:28 AM

Answers

  • Hi Christina,

    If you want to recover files to the VM it was backed up from, you will need to install a DPM-agent inside the VM and attach it to the DPM-server.

    Have a look at the following link for more information regarding VM-recovery and Item Level Recovery.

    Recover Virtual Machines:
    https://technet.microsoft.com/en-us/library/hh757981.aspx

    Kind Regards
    Markus

    Wednesday, May 27, 2015 11:14 PM
  • This is because of the way DPM does Item Level Restore. When DPM/Hyper-V does a backup of the VM it makes its checkpoint, etc. and creates the VHD/VHDX for the VM on the DPM server. As such when it does an Item Level Restore it mounts the VHD/VHDX file and restores the file from there.

    As the VM itself is likely still running DPM cannot gain access to the VHD/VHDX for the VM (due to the file(s) being locked by the Hyper-V host) and therefore cannot put the files back.

    As Markus says, if you'll need a DPM agent inside the VM if you want to do a direct restore to the VM via DPM.

    Thursday, May 28, 2015 12:13 PM

All replies

  • Just to be sure, is the ask is to recover the file to the same VM where it was backed up from? By design, file recovery can be done to a network folder (machine where DPM agent is running).
    Tuesday, May 26, 2015 12:03 PM
  • Yes, I want to recover the file (or files or folders) to the same location at the VM where it was backed up from.

    Now I must restore to network location, and then move files to correct location (folder at VM).
    Would like to restore directly to the original/correct location.


    /Christina

    Tuesday, May 26, 2015 12:12 PM
  • Hi Christina,

    If you want to recover files to the VM it was backed up from, you will need to install a DPM-agent inside the VM and attach it to the DPM-server.

    Have a look at the following link for more information regarding VM-recovery and Item Level Recovery.

    Recover Virtual Machines:
    https://technet.microsoft.com/en-us/library/hh757981.aspx

    Kind Regards
    Markus

    Wednesday, May 27, 2015 11:14 PM
  • This is because of the way DPM does Item Level Restore. When DPM/Hyper-V does a backup of the VM it makes its checkpoint, etc. and creates the VHD/VHDX for the VM on the DPM server. As such when it does an Item Level Restore it mounts the VHD/VHDX file and restores the file from there.

    As the VM itself is likely still running DPM cannot gain access to the VHD/VHDX for the VM (due to the file(s) being locked by the Hyper-V host) and therefore cannot put the files back.

    As Markus says, if you'll need a DPM agent inside the VM if you want to do a direct restore to the VM via DPM.

    Thursday, May 28, 2015 12:13 PM