monthly update KB4099635 and KB4284815 keeps failing in windows server 2012r2 std RRS feed

  • General discussion

  • I have tried to install the patches "KB4099635 and KB4284815" manually but it keeps failing.

    Run windows update diagnostics - Found two problems and it has been fixed automatically. 

    *Service registration is missing or corrupt - Fixed 

    *Problems installing recent updates - Fixed. 

    Renamed software distribution folder , and tried to restart the services BITS and related services - still failed to install

    --tried SFC /Scannow and not found any corruption in the Windows System files. 

    --tried DISM scan and not found any corruption. 

    Command: Dism.exe /online /cleanup-image /scanhealth 

    Tried to install the failed updates manually by downloading the updates from Microsoft Catalog and found updates were not installed. 


    Tuesday, June 19, 2018 10:18 AM

All replies

  • Hi JITHIN.R,

    Based on your situation, please kindly try to reset the Windows Update components by below command:

    Net stop wuauserv

    rd /s %windir%\softwaredistribution\

    Net start wuauserv

    After that, if it doesn’t work, you could check windowsupdate log, the text file is located in C:\Windows\WindowsUpdate. In addition, if the log shows any error, could you please share the log via OneDrive? It would be very helpful.

    Hope above information helps.

    Best Regards

    Tina Cao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, June 20, 2018 3:00 AM
  • Hi Tina,

    Thank you for the response.

    we have postponed patching activity on 28/07/2018.

    So sorry to inform you that  the windows update log has been overwritten. 

    I will share you the update log on 28/07/2018.


    Wednesday, July 4, 2018 7:42 AM
  • I'm seeing this too and for the last few months

    Have done all the usual remediation bits (as mentioned above)

    anything else to try?


    Friday, July 6, 2018 11:23 AM