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Polycom Group 500 with Skyep for Bussiness Multiple question on Video Layout /1080p resolution RRS feed

  • Question

  • our customer is facing below mention issues with Polycom video conference:

     

    1.    Polycom to Polycom 1080p but when third user from PC to join the conference call quality drop.

    2.    In above mention point 1 when third user left the meeting call quality did not optimized.

    3.     Different Content view on  System A and B.

    4.    Contact view in Skype for business (Small Window)

    5.    Control Camrea from remote location

    Monday, April 25, 2016 6:43 AM

Answers

  • Hi,

    Please try to reset the Polycom Group 500 and update it to the latest firmware and then test if these issue happen again or not.

    Best Regards


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    Eason Huang
    TechNet Community Support

    • Marked as answer by Eason Huang Sunday, May 8, 2016 6:25 AM
    Thursday, April 28, 2016 9:30 AM