locked
Windows 10 1703: CRM 2015 - Currently unsupported version is Internet Explorer 0 RRS feed

  • Question

  • Hi Everyone,

    I've switched over to Windows 10 1703 and working on a new build. When attempting to install CRM 2015, it says Internet Explorer's version is 0. Obviously, Windows 10 comes with IE 11, but Microsoft has done a great job at hiding it in Creators update so you use Edge. Here are the logs:

    06:36:00|   Info| === Setup bootstrap logging started 6/23/2017 6:36:00 AM ===
    06:36:00|   Info| Bootstrap version: 7.0.0.3027.
    06:36:00|   Info| User: uyr4e82.
    06:36:00|   Info| Invoked with command line: C:\Users\uyr4e82\Desktop\Microsoft_Dynamics_CRM_2015\SetupClient.exe
    06:36:00|   Info| Running Microsoft Dynamic CRM 2015 for Outlook at : C:\Users\uyr4e82\Desktop\Microsoft_Dynamics_CRM_2015
    06:36:00|   Info| System Memory: 8463261696 Bytes
    06:36:00|   Info| Initializing COM.
    06:36:00|   Info| Initialized COM.
    06:36:00|Warning| Pending Reboot Check -- Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce contains Uninstall 17.3.6816.0313\amd64
    06:36:01|   Info| No pending reboot detected
    06:36:01|   Info| No reboot required
    06:36:01|   Info| Uninitializing COM.
    06:36:01|   Info| Uninitialized COM.
    06:36:01|   Info| IsIeInstalled=0
    06:36:01|  Error| You cannot use a version of Internet Explorer that is earlier than Internet Explorer 8.
    06:36:01|   Info| Currently unsupported version is Internet Explorer 0.
    06:36:01|   Info| Current OS Version: 6.2.9200
    06:36:01|   Info|   ServicePack: 
    06:36:01|   Info|   System Type: Workstation
    06:36:01|   Info|   Suite Mask: 0x0100
    06:36:01|   Info| === Setup bootstrap logging ended 6/23/2017 6:36:01 AM ===
    06:36:01|   Info| === Setup bootstrap logging started 6/23/2017 6:36:01 AM ===
    06:36:01|   Info| Bootstrap version: 7.0.0.3027.
    06:36:01|   Info| User: uyr4e82.
    06:36:01|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.
    06:38:00|   Info| Clean up the BITS downloader.
    
    06:38:00|   Info| Clean up the BITS downloader.
    
    06:38:00|   Info| === Setup bootstrap logging ended 6/23/2017 6:38:00 AM ===
    Has anyone found a way around this?


    Jordan Bardwell YRC Freight Systems Engineer

    Friday, June 23, 2017 2:05 PM

All replies