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Printserver MP RRS feed

  • Question

  • I have installed the printserver MP and the state of the printservers are ok. There are many printerservers but we only use one. This means that some service that says that it is a printserver is installed but this is not important.

    What i would like to see is total pages printed etc. When i look in the monitoring pane and go to the total pages print etc. there are no performance counters, so i cannot select te printserver for this information.

    How can i get the performance counters, with other words get the printserver to choose.



    freddie
    Friday, June 26, 2009 8:48 AM

Answers

  • SCE is a great product, but you have to understand that all IT environments around the world is different, so there is no "one fits all" monitoring, instead you have to adapt SCE to your environment. Creating a new rule to collect a new performance counter is not that much work, SCE provide you with all  the tools you need.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    • Marked as answer by Jie-Feng Ren Friday, July 10, 2009 6:54 AM
    Tuesday, July 7, 2009 8:11 AM
  • Hi,

    In the monitor page, create a new performance view. In the show data related to text, change to microsoft windows 2003 print servers installation. Then, try to see if it has total page performance counter.

    HTH.


    Jie-Feng Ren - MSFT
    • Marked as answer by Jie-Feng Ren Friday, July 10, 2009 6:55 AM
    Tuesday, July 7, 2009 9:21 AM

All replies

  • Can you see this information local on your print server? Have you found a performance view in the print MP that dont show the data that you can see local on the printserver?
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Sunday, June 28, 2009 7:33 PM
  • What do you mean? Normally i don't look for the total pages printed etc, only on the printer itself but not on the server. Why should't i see that?


    freddie
    Monday, June 29, 2009 6:54 AM
  • You mean that normally you look at the physical printer, right? It is not sure that SCE collects the information so that you can see it in the console by default.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Monday, June 29, 2009 11:28 AM
  • My question is: how can i get the performance counters for that printserver so that i can view the total pages and other performance rules in the monitoring pane? The rules are enabled by default so they are collecting the information though?



    freddie
    Monday, June 29, 2009 12:08 PM
  • even if there is a rule enable by default it is not 100% that it collects anything from the other side. But create a performance view under the monitoring workspace and then scroll all the performance counters. When you find it you can create a new performance view with the correct name.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Tuesday, June 30, 2009 6:41 AM
  • Thats the problem i donn't see any performance counters in the monitoring pane under the printserver module.




    freddie
    Tuesday, June 30, 2009 8:41 AM
  • Ok, then you need to start with creating a new collection rule under the authoring workspace, to start collect the performance counter from the server.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Tuesday, June 30, 2009 5:56 PM
  • Now i am confused. Doesn't the printserver rules & monitores in the printserver MP handling that?



    freddie
    Wednesday, July 1, 2009 7:34 AM
  • well in you case it seems like it do not. Each MP is a core what you should monitor. But there is often things that you need to tune. Change thresholds, enable and disable. And in this case, author yourself.


    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Wednesday, July 1, 2009 1:19 PM
  • I have made a performance rule from a printserver. It collects total jobs printed in queu. When i add a performance monitor in the monitoring pane and see the results from that rule connected to a specific printserver, i do see the performance counters. But how do i make a performance rule for total pages printed? I do know how to make a performance rule but not which instance or object to choose for this case.


    The monitoring jobs that where installed with the MP show no performance counters, maybe because the object must be in a specific printserver group?

    freddie
    Thursday, July 2, 2009 10:02 AM
  • It is often easier to go to the server, your print server in this case, look at the counters locally, see which one showing the correct info, then input that name in the console when creating new rule. There is no default way that always works, when picking counters.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Thursday, July 2, 2009 12:42 PM
  • Ok thx. One question: where can i find the counters on a server for example this printserver counters? Or Blackberry counters, or email counters?



    freddie
    Monday, July 6, 2009 6:43 AM
  • start with logon the server and then open performance counter MMC (perfmon). See if you can locate the performance counters you need there. If not, then you need to figure out a way to get the data from the server, with for example a script.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    Monday, July 6, 2009 12:16 PM
  • too bad. It is just to much work to do that all, because that's why we have bought System Centre Essentials to automatically monitor a couple of things. I thought it would be fun to monitor the total pages printed when i install the printserver mp but this was to easy!




    freddie
    Monday, July 6, 2009 2:46 PM
  • SCE is a great product, but you have to understand that all IT environments around the world is different, so there is no "one fits all" monitoring, instead you have to adapt SCE to your environment. Creating a new rule to collect a new performance counter is not that much work, SCE provide you with all  the tools you need.
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    • Marked as answer by Jie-Feng Ren Friday, July 10, 2009 6:54 AM
    Tuesday, July 7, 2009 8:11 AM
  • Hi,

    In the monitor page, create a new performance view. In the show data related to text, change to microsoft windows 2003 print servers installation. Then, try to see if it has total page performance counter.

    HTH.


    Jie-Feng Ren - MSFT
    • Marked as answer by Jie-Feng Ren Friday, July 10, 2009 6:55 AM
    Tuesday, July 7, 2009 9:21 AM
  • Hi,
    Start to see if you can see that info local on your print server, or if your printer support it with SNMP?

    --

    Anders Bengtsson
    Microsoft MVP - Ops Mgr
    www.contoso.se
    Monday, August 3, 2009 11:37 AM