Hi Nancy Thakkar,
Welcome to post in our forum.
Regarding your issue, our forum is mainly about troubleshooting SFB issue, because your issue is related to Lync SDK, so we suggest you post in Lync SDK forum, there are more experts will help you resolve the issue.
Thanks for your understanding.
http://social.msdn.microsoft.com/Forums/en-US/communicatorsdk/threads
Regards,
Alice Wang
Please remember to
mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact
tnmff@microsoft.com.