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Win764 BugCheck Restart 0x0000003b RRS feed

  • Question

  • Bugcheck:  6/17/2011 The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff88005733817, 0xfffff8800a0eb8f0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061711-25646-01.

    Bugcheck:  6/13/2011 The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff88005772817, 0xfffff8800a6e58f0, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 061311-24835-01.

    For reasons I would have a great deal of difficulty solving .  Mainly because this issue happens when I am away from the system and NEVER when I am at the system.  One would surmise it has something to do with idle software, but it doesn't happen everytime I am away... :/

    Hardware:

    SSD:  59GB Corsair Performance 3  
    HDD: 2x Raid 1 500GB Drives, 2x 1.81TB Raid 1 ( Seagates )
    Video:  2x 1GB Gigabyte 6850 HD Radeon
    RAM:  16GB Corsair  Vengeance
    Optical:  2x LG Blu-Ray Players
    Processor:  AMD 1090T 6 Core 3.2GHZ
    Motherboard:  ASUS Crosshair Formula IV
    Peripherals:  Logitech G19, Logitech G9X,  Logitech Orbit AF, Logitech 710, Logitech RumblePad 2

    Programs Running:  Virtual XP,  MSN 2011 Messenger, Trillian 5.0+, Ultramon, Logitech Profiler 5.10.127, Logitech  Gaming Software 7.0, Logitech Setpoint 5.42

    Other Isssues:  I am also getting this error "master Browser"  The master browser has received a server announcement from the computer VIRTUALXP-61531 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{8155624B-4EF1-498A-BA00-FBE7C5D3159F}. The master browser is stopping or an election is being forced

    and Warning from Logitech Gaming Software  The driver \Driver\WUDFRd failed to load for the device Root\SIDESHOW\0001.  The driver \Driver\WUDFRd failed to load for the device Root\SIDESHOW\0000.   Which is a known bug that I have found no solution on how to stop yet.

    Friday, June 17, 2011 8:31 PM

Answers

  • Bug Check Code 0x3B: http://msdn.microsoft.com/en-us/library/ff558949(VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.

    Start updating your graphic card driver and install that: http://www.microsoft.com/download/en/details.aspx?displayLang=en&id=35

     

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
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    • Edited by Mr XMVP Sunday, June 19, 2011 11:51 AM add info
    • Proposed as answer by Miya Yao Tuesday, June 21, 2011 8:31 AM
    • Marked as answer by Miya Yao Monday, June 27, 2011 9:47 AM
    Friday, June 17, 2011 9:07 PM

All replies

  • Bug Check Code 0x3B: http://msdn.microsoft.com/en-us/library/ff558949(VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.

    Start updating your graphic card driver and install that: http://www.microsoft.com/download/en/details.aspx?displayLang=en&id=35

     

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    • Edited by Mr XMVP Sunday, June 19, 2011 11:51 AM add info
    • Proposed as answer by Miya Yao Tuesday, June 21, 2011 8:31 AM
    • Marked as answer by Miya Yao Monday, June 27, 2011 9:47 AM
    Friday, June 17, 2011 9:07 PM
  • Hi I am also having this problem - only shuts down when I am away from the computer - I have uploaded my minidump.

    Any help much appreciated - 'tis way over my head

    http://cid-fab543cf5f79b636.skydrive.live.com/redir.aspx?resid=FAB543CF5F79B636!103

    Thanks

    Vix

    Saturday, June 18, 2011 5:04 AM
  • Hi Vix32, 

    please open a new thread for your problem and post a link here to this thread in order to avoid conflits between users.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator

    Saturday, June 18, 2011 12:35 PM
  • The Master Browser error is benign and is not causing your crashes, I'm sure.  This is a function of NETBIOS, and it's just routine stuff.  Nothing to worry about.
    Saturday, June 18, 2011 10:44 PM