locked
changes made to Normalization rules on Front end not showing at client end RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I had to make some changes to our Normalization rules to account for a non-DID extension range.  I made the changes, 'OK'd' and 'Applied'.  Nearly an hour later when you enter the 4-digits into the client it still translates with the OLD rule.  I went back into the Front End and the change was saved.

    I ran a trace and found that the 'old' normalized number is still being sent to the mediation server from OCS/Mediation server.

    Do I need to restart the server or service?

    Rich Pederzani Telecom Engineer
    Tuesday, January 4, 2011 7:38 PM

Answers

  • Question
    Sign in to vote
    1
    Sign in to vote

    Hello Rich,

     

    Please restart the client to pick up the changes.

     

    Hope this helps!

    -kp

    Kevin Peters blog: www.ocsguy.com MVP Communications Server, MCITP: Enterprise Administration | MCTS:OCS | MCSE | MCSA | CCNA
    • Marked as answer by RPederzani Tuesday, January 4, 2011 8:51 PM
    Tuesday, January 4, 2011 8:38 PM

All replies

  • Question
    Sign in to vote
    1
    Sign in to vote

    Hello Rich,

     

    Please restart the client to pick up the changes.

     

    Hope this helps!

    -kp

    Kevin Peters blog: www.ocsguy.com MVP Communications Server, MCITP: Enterprise Administration | MCTS:OCS | MCSE | MCSA | CCNA
    • Marked as answer by RPederzani Tuesday, January 4, 2011 8:51 PM
    Tuesday, January 4, 2011 8:38 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Perfect thanks!

     

    Rich Pederzani Telecom Engineer
    Tuesday, January 4, 2011 8:51 PM