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changes made to Normalization rules on Front end not showing at client end RRS feed

  • Question

  • I had to make some changes to our Normalization rules to account for a non-DID extension range.  I made the changes, 'OK'd' and 'Applied'.  Nearly an hour later when you enter the 4-digits into the client it still translates with the OLD rule.  I went back into the Front End and the change was saved.

    I ran a trace and found that the 'old' normalized number is still being sent to the mediation server from OCS/Mediation server.

    Do I need to restart the server or service?


    Rich Pederzani Telecom Engineer
    Tuesday, January 4, 2011 7:38 PM

Answers

  • Hello Rich,

     

    Please restart the client to pick up the changes.

     

    Hope this helps!

    -kp


    Kevin Peters blog: www.ocsguy.com MVP Communications Server, MCITP: Enterprise Administration | MCTS:OCS | MCSE | MCSA | CCNA
    • Marked as answer by RPederzani Tuesday, January 4, 2011 8:51 PM
    Tuesday, January 4, 2011 8:38 PM

All replies

  • Hello Rich,

     

    Please restart the client to pick up the changes.

     

    Hope this helps!

    -kp


    Kevin Peters blog: www.ocsguy.com MVP Communications Server, MCITP: Enterprise Administration | MCTS:OCS | MCSE | MCSA | CCNA
    • Marked as answer by RPederzani Tuesday, January 4, 2011 8:51 PM
    Tuesday, January 4, 2011 8:38 PM
  • Perfect thanks!

     


    Rich Pederzani Telecom Engineer
    Tuesday, January 4, 2011 8:51 PM