none
trouble installing itunes

    Question

  • When trying to install itunes I keep getting an error message:  "iTunes6464Setup.exe is not a valid Win32 application". Anyone know a fix for this?
    Sunday, February 14, 2016 9:04 AM

Answers

  • It's very likely you're trying to install 64-bit application on a 32-bit Windows. 64-bit Windows supports 32-bit applications, but 32-bit Windows doesn't support 64-bit applications.

    You can download 32-bit iTunes from the following link:

    https://support.apple.com/kb/DL1614?locale=en_US

    But, if you're using 64-bit Windows, yet seeing the error message, kindly download the installer again and then check. Corrupt installer also cause this error, in this case.

    More information on 32-bit and 64-bit Windows can be found in the below links:

    http://windows.microsoft.com/en-us/windows/32-bit-and-64-bit-windows#1TC=windows-7

    http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit

    http://windows.microsoft.com/en-us/windows7/taking-the-mystery-out-of-64-bit-windows

    http://www.howtogeek.com/56701/htg-explains-whats-the-difference-between-32-bit-and-64-bit-windows-7/


    Balaji Kundalam



    Monday, February 15, 2016 3:35 AM
  • Hi,

    According to your error message, we suppose you are using 32bit system and the "iTunes6464Setup.exe" is a 64bit program.

    We would like to suggest you go to the software vendor site to get the 32bit version software and install it.

    Wish you have a nice day.

    Best Regards,

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, February 16, 2016 2:20 AM
    Moderator

All replies

  • Is your Windows operating system 64-bit or 32-bit?

    Carey Frisch

    Sunday, February 14, 2016 9:11 AM
    Moderator
  • It's very likely you're trying to install 64-bit application on a 32-bit Windows. 64-bit Windows supports 32-bit applications, but 32-bit Windows doesn't support 64-bit applications.

    You can download 32-bit iTunes from the following link:

    https://support.apple.com/kb/DL1614?locale=en_US

    But, if you're using 64-bit Windows, yet seeing the error message, kindly download the installer again and then check. Corrupt installer also cause this error, in this case.

    More information on 32-bit and 64-bit Windows can be found in the below links:

    http://windows.microsoft.com/en-us/windows/32-bit-and-64-bit-windows#1TC=windows-7

    http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit

    http://windows.microsoft.com/en-us/windows7/taking-the-mystery-out-of-64-bit-windows

    http://www.howtogeek.com/56701/htg-explains-whats-the-difference-between-32-bit-and-64-bit-windows-7/


    Balaji Kundalam



    Monday, February 15, 2016 3:35 AM
  • Hi,

    According to your error message, we suppose you are using 32bit system and the "iTunes6464Setup.exe" is a 64bit program.

    We would like to suggest you go to the software vendor site to get the 32bit version software and install it.

    Wish you have a nice day.

    Best Regards,

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, February 16, 2016 2:20 AM
    Moderator