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Can't open Project Pro from IE RRS feed

  • Question

  • Anyone have any ideas what settings I'm missing? I'm getting an error saying "Project Pro 2013 is not installed." I have Project Pro 2013 installed but any browser I use: Chrome, IE, or Firefox doesn't launch it.

    Tuesday, November 11, 2014 3:50 PM

Answers

  • I resolved this by doing an uninstall and clean install of 2013. My best guess is that having 2010 and 2013 installed side-by-side caused the issue. Even uninstalling 2010 didn't work. I had to uninstall both 2010 and 2013, then install 2013.

    Thursday, December 4, 2014 2:01 PM

All replies

  • Roland,

    You need to "Connect" project Pro to your PWA Instance.

    Have you done this? : http://epmpoint.wordpress.com/2013/04/30/connecting-ms-project-2013-pro-with-project-server-2013/


    Cheers,

    Prasanna Adavi, Project MVP

    Blog:   Podcast:    Twitter:    LinkedIn:   

    Tuesday, November 11, 2014 3:54 PM
    Moderator
  • Hi Prasanna,

    Yes, I've done that already.

    Thanks,

    Roland

    Tuesday, November 11, 2014 4:35 PM
  • Hi Roland

    It may be that your client install is an older 2013 client build than your server.  There is a setting in

    Sharepoint - Central Administration - General Application Settings - PWA Settings Manage - Additional Server Settings

    If you have more than one PWA instance you may need to change it on the top right hand side of that page.

    that controls the client version that can connect to PWA.  If the version specified in there is higher than your client you'll need to apply the appropriate patches.

    Hope that helps

    John

    more info

    http://blogs.technet.com/b/projectsupport/archive/2013/09/16/project-server-2013-controlling-the-version-of-connecting-clients-and-pwa-edits.aspx

    Tuesday, November 11, 2014 5:29 PM
  • Hi John,

    We're using Project Online. What it might be is that I had previously installed Project Pro 2010 and 2013 side by side. I had to access PS2010 as well as 2013. Maybe I need to re-install Project Pro 2013 cleanly?

    Thanks,

    Roland

    Tuesday, November 11, 2014 5:31 PM
  • Hi Roland

    That's disticntly possible, I had similar issues when I was migrating from 2007 to 2013.

    John

    Tuesday, November 11, 2014 5:36 PM
  • I had this problem back a couple months ago and reported it as a bug to Microsoft.  They replicated it and subsequently said it was fixed in a patch to SharePoint and now it works for me.   John, are you still having this problem?

    Kirke

    Wednesday, December 3, 2014 11:36 PM
  • Running a repair on the installation of Project Pro 2013 should be sufficient, rather than a clean install.

    Ben Howard [MVP] | web | blog | book | P2O

    Thursday, December 4, 2014 7:01 AM
  • I resolved this by doing an uninstall and clean install of 2013. My best guess is that having 2010 and 2013 installed side-by-side caused the issue. Even uninstalling 2010 didn't work. I had to uninstall both 2010 and 2013, then install 2013.

    Thursday, December 4, 2014 2:01 PM