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Kernel-Power Crash RRS feed

  • Question

  • My computer keeps crashing (cutting out) I've checked the event viewer and each time it's Kernel-Power ID 41

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
     <System>
     <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
     <EventID>41</EventID> 
     <Version>2</Version> 
     <Level>1</Level> 
     <Task>63</Task> 
     <Opcode>0</Opcode> 
     <Keywords>0x8000000000000002</Keywords> 
     <TimeCreated SystemTime="2011-07-31T20:49:14.554408900Z" /> 
     <EventRecordID>149302</EventRecordID> 
     <Correlation /> 
     <Execution ProcessID="4" ThreadID="8" /> 
     <Channel>System</Channel> 
     <Computer>Simon-PC</Computer> 
     <Security UserID="S-1-5-18" /> 
     </System>
    <EventData>
     <Data Name="BugcheckCode">0</Data> 
     <Data Name="BugcheckParameter1">0x0</Data> 
     <Data Name="BugcheckParameter2">0x0</Data> 
     <Data Name="BugcheckParameter3">0x0</Data> 
     <Data Name="BugcheckParameter4">0x0</Data> 
     <Data Name="SleepInProgress">false</Data> 
     <Data Name="PowerButtonTimestamp">0</Data> 
     </EventData>
     </Event>
    

    I've noticed that it only seems to happen when I'm doing something graphically related (playing games or looking at photos) I've switched out both the PSU and Graphics Card in the PC but still getting it. It happens sporadically, sometimes once a day, or like today, it happened twice within minutes of eachother. Both those times where while looking at high resolution photos.

    Sunday, July 31, 2011 10:28 PM

Answers

  • Please read through this article to see if it helps you at all:

    http://support.microsoft.com/kb/2028504

     


    If you found this post helpful, please give it a "Helpful" vote. If it answered your question, remember to mark it as an "Answer".
    • Marked as answer by Cloud_TS Friday, August 5, 2011 3:20 AM
    Monday, August 1, 2011 8:13 AM

All replies

  • Have you upgraded to the latest drivers for the graphics card?
    If you found this post helpful, please give it a "Helpful" vote. If it answered your question, remember to mark it as an "Answer".
    Sunday, July 31, 2011 10:36 PM
  • Yeah they're up to date.
    Sunday, July 31, 2011 10:50 PM
  • I've found now that by going through a group of high resolution photos I took today that I can recreate the crashes, with the same event viewer info. I don't know if this helps or not
    Monday, August 1, 2011 1:08 AM
  • Please read through this article to see if it helps you at all:

    http://support.microsoft.com/kb/2028504

     


    If you found this post helpful, please give it a "Helpful" vote. If it answered your question, remember to mark it as an "Answer".
    • Marked as answer by Cloud_TS Friday, August 5, 2011 3:20 AM
    Monday, August 1, 2011 8:13 AM
  • Hi Terranova  see the Http page.

     http://schemas.microsoft.com/win/2004/08/events/event

     Results in:  An error occurred while processing your request.

    and you say "that I can recreate the crashes, with the same event viewer info.

    So I'd be seeing if there's an update for your pic. Viewer first myself.

     

    Also go into Event Viewer and see if there's further reported about the specific application in use..

     

    NOT Mea Culpa! , pkn2011

    • Edited by pkn2011 Monday, August 1, 2011 8:34 AM woops :-\
    Monday, August 1, 2011 8:32 AM
  • Find out for sure what is causing the crash by analyzing the crash dump file following this guide; http://www.theexperienceblog.com/technical-articles/troubleshooting-and-analyzing-blue-screens-of-death/
    Blogging about Windows for IT pros at www.theexperienceblog.com
    Monday, August 1, 2011 11:15 AM