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Unable to install Windows 7 SP1, error code 8024200D RRS feed

  • Question

  • I have repeatedly tried to install Windows 7 Service Pack 1, only to have the installation fail each time due to error code "WindowsUpdate_8024200D" "WindowsUpdate_dt000"

    I have tried all suggested fixes, including downloading the suggested hotfix to solve this.  I have used both Windows Update and the standalone install file, neither works.

    If there is a way to fix this short of reinstalling Windows 7 altogether i would appreciate the help!

    Monday, March 28, 2011 11:32 AM

Answers

  • You miss the following files:

    Checking Component Store
    (f)    CSI Payload File Missing    0x00000000    chkrzm.exe    amd64_microsoft-windows-s..inboxgames-checkers_31bf3856ad364e35_6.1.7600.16385_none_d236ad70cedf878a   
    (f)    CSI Payload File Missing    0x00000000    bckgzm.exe    amd64_microsoft-windows-s..boxgames-backgammon_31bf3856ad364e35_6.1.7600.16385_none_668d031845881638   
    (f)    CSI Payload File Missing    0x00000000    bckgRes.dll    amd64_microsoft-windows-s..boxgames-backgammon_31bf3856ad364e35_6.1.7600.16385_none_668d031845881638   
    (f)    CSI Payload File Missing    0x00000000    FreeCell.exe    amd64_microsoft-windows-s..inboxgames-freecell_31bf3856ad364e35_6.1.7600.16385_none_b466b741b68bd29a   
    (f)    CSI Payload File Missing    0x00000000    posix.exe    amd64_subsystem-for-unix-based-applications_31bf3856ad364e35_6.1.7600.16385_none_cfdd496d09a0a280   
    (f)    CSI Payload File Missing    0x00000000    psxdll.dll    amd64_subsystem-for-unix-based-applications_31bf3856ad364e35_6.1.7600.16385_none_cfdd496d09a0a280   
    (f)    CSI Payload File Missing    0x00000000    psxss.exe    amd64_subsystem-for-unix-based-applications_31bf3856ad364e35_6.1.7600.16385_none_cfdd496d09a0a280   
    (f)    CSI Payload File Missing    0x00000000    Solitaire.exe    amd64_microsoft-windows-s..nboxgames-solitaire_31bf3856ad364e35_6.1.7600.16385_none_d1124c00155dfd14   
    (f)    CSI Payload File Missing    0x00000000    shvlzm.exe    amd64_microsoft-windows-s..erinboxgames-spades_31bf3856ad364e35_6.1.7600.16385_none_6fa6d7361acba514   
    (f)    CSI Payload File Missing    0x00000000    psxdll.dll    wow64_subsystem-for-unix-based-applications_31bf3856ad364e35_6.1.7600.16385_none_da31f3bf3e01647b   

    You can try to extract them from your Windows DVD [1] and place them into the WinSxS folder [2].

    André

    [1] http://blog.nirsoft.net/2009/09/17/how-to-extract-missing-system-files-from-the-dvd-of-windows-7vista/
    [2] http://technet.microsoft.com/en-us/library/ee619779%28WS.10%29.aspx


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    • Proposed as answer by Miya Yao Wednesday, March 30, 2011 9:11 AM
    • Marked as answer by Miya Yao Monday, April 4, 2011 8:35 AM
    Tuesday, March 29, 2011 8:31 PM

All replies

  • //
    // MessageId: WU_E_UH_NEEDANOTHERDOWNLOAD
    //
    // MessageText:
    //
    // The update handler did not install the update because it needs to be downloaded again.
    //
    #define WU_E_UH_NEEDANOTHERDOWNLOAD      _HRESULT_TYPEDEF_(0x8024200DL)

    The download of the Sp1 failed for an unknown reason.

    Download the Sp1 installer from the download center:

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Monday, March 28, 2011 12:50 PM
  • I tried downloading the file from the link, and attempted the following:  Downloaded to the desktop, ran the exe as an administrator (using the built in admin account), same error - installation not successful. 

    I tried the same thing from a thumb drive, same result.  I get a message noting the the installation was not successful.

    Could there be a security option that needs to be disabled, or a service that needs to be re-enabled to make this work?

     

     

    Tuesday, March 29, 2011 11:57 AM
  • to see the cause of Windows 7 update/Sp failures, we must look for error messages in the following log files:

    Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf, the "C:\Windows\WindowsUpdate.log" and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Tuesday, March 29, 2011 1:28 PM
  • You miss the following files:

    Checking Component Store
    (f)    CSI Payload File Missing    0x00000000    chkrzm.exe    amd64_microsoft-windows-s..inboxgames-checkers_31bf3856ad364e35_6.1.7600.16385_none_d236ad70cedf878a   
    (f)    CSI Payload File Missing    0x00000000    bckgzm.exe    amd64_microsoft-windows-s..boxgames-backgammon_31bf3856ad364e35_6.1.7600.16385_none_668d031845881638   
    (f)    CSI Payload File Missing    0x00000000    bckgRes.dll    amd64_microsoft-windows-s..boxgames-backgammon_31bf3856ad364e35_6.1.7600.16385_none_668d031845881638   
    (f)    CSI Payload File Missing    0x00000000    FreeCell.exe    amd64_microsoft-windows-s..inboxgames-freecell_31bf3856ad364e35_6.1.7600.16385_none_b466b741b68bd29a   
    (f)    CSI Payload File Missing    0x00000000    posix.exe    amd64_subsystem-for-unix-based-applications_31bf3856ad364e35_6.1.7600.16385_none_cfdd496d09a0a280   
    (f)    CSI Payload File Missing    0x00000000    psxdll.dll    amd64_subsystem-for-unix-based-applications_31bf3856ad364e35_6.1.7600.16385_none_cfdd496d09a0a280   
    (f)    CSI Payload File Missing    0x00000000    psxss.exe    amd64_subsystem-for-unix-based-applications_31bf3856ad364e35_6.1.7600.16385_none_cfdd496d09a0a280   
    (f)    CSI Payload File Missing    0x00000000    Solitaire.exe    amd64_microsoft-windows-s..nboxgames-solitaire_31bf3856ad364e35_6.1.7600.16385_none_d1124c00155dfd14   
    (f)    CSI Payload File Missing    0x00000000    shvlzm.exe    amd64_microsoft-windows-s..erinboxgames-spades_31bf3856ad364e35_6.1.7600.16385_none_6fa6d7361acba514   
    (f)    CSI Payload File Missing    0x00000000    psxdll.dll    wow64_subsystem-for-unix-based-applications_31bf3856ad364e35_6.1.7600.16385_none_da31f3bf3e01647b   

    You can try to extract them from your Windows DVD [1] and place them into the WinSxS folder [2].

    André

    [1] http://blog.nirsoft.net/2009/09/17/how-to-extract-missing-system-files-from-the-dvd-of-windows-7vista/
    [2] http://technet.microsoft.com/en-us/library/ee619779%28WS.10%29.aspx


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    • Proposed as answer by Miya Yao Wednesday, March 30, 2011 9:11 AM
    • Marked as answer by Miya Yao Monday, April 4, 2011 8:35 AM
    Tuesday, March 29, 2011 8:31 PM
  • My only solution was to download Service Pack 1  ISO, and burn it to disk then install from disk and everything worked fine.
    7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso (1.0 GB)
    Wednesday, August 17, 2011 4:19 PM