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Trying to track down the source for an error event on our MOSS 2007 machine RRS feed

  • General discussion

  • Last night, we got some events of type Error Event 6857 that say "Cannot connect to SMTP host 牳ぶ⸱慣⹳牯g፤."

    We have no machines by that name. Our server is not configured to connect to a machine by that name.

    I look in the 12hive logs and there is nothing mail related apparent at the time these events occurred.

    I looked in the 12 hive usage logs, and there doesn't appear to be any obvious accessing of a page that would generate email.

    I have not be contacted by anyone yet indicating they did not receive expected alerts, reports, etc. from SharePoint.

    Any place I could look for clues in what might be the cause of this type of issue?

    Thank you

    Wednesday, May 9, 2012 11:56 AM

All replies

  • hi,

    you can refer - http://technet.microsoft.com/en-us/library/cc560961(v=office.12).aspx to get information on this, this is basically related with your farm's SMTP services. and in this scenario 

    • The SMTP host is not running

    • The SMTP service is not running on the SMTP server

    • The SMPT host is not correctly configured in Central Administration


    Warm Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/ | Posting is provided "AS IS" with no warranties, and confers no rights

    Monday, May 14, 2012 12:14 PM
  • Is it possible that you have something else configured and looking for an SMTP server if not SharePoint? Maybe a 3rd party solution?

    Paul Turner http://redmanta.co.uk/blog Twitter: @RedMantaUK MCTS:WSS,MOSS,2010 MCITP:2010.
    Please remember to click "Propose As Answer" if a post solves your problem or "Vote As Helpful" if it was useful.


    • Edited by Paul Turner _ Monday, May 14, 2012 12:43 PM Added question
    Monday, May 14, 2012 12:42 PM
  • Thank you. That might be the case - they might have been performing maintenance on the machine. I am less worried now. I was afraid something had reconfigured SharePoint to point to an smtp in another country.
    Monday, May 14, 2012 1:56 PM