locked
server error RRS feed

  • Question

  • Runtime ErrorDescription: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.            

    this is what came up when I was trying to enter information onto worx.com website. this has never happened before and I have not had problems until I download my free version of Norton antivirus program

    can someone please explain what is happening.



    Tuesday, January 26, 2016 6:05 AM

All replies

  • Hi,

    If you think/suspect Norton AntiVirus is responsible, try to
       1. turn off or stop Norton AntiVirus for a while
       2. uninstall  Norton AntiVirus 

    Regards,
    Tuesday, January 26, 2016 6:12 AM
  • Runtime ErrorDescription: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.            

    this is what came up when I was trying to enter information onto worx.com website. this has never happened before and I have not had problems until I download my free version of Norton antivirus program

    can someone please explain what is happening.



    Sorry for the trouble. Have you tried removing your Norton to check if you still have the same issue?

    Thanks

    Raj

    Norton Support

    Friday, January 29, 2016 1:20 AM