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End users with Readers access unable to access the shared mailbox in Exchange 2007 RRS feed

  • Question

  • End users with Readers access unable to access the shared mailbox in Exchange 2007

    I have created a shared mailbox and end users with readers access are not able to access the shared mailbox

    even after the replication for 48 hours.

    Error : Cannot expand the folder.

    We are on Windows 2003 R2 Enterprise 64 SP2 environment.

    Exchange Server 2007

    Microsoft Corporation

    Version: 08.02.0176.002

    Looking forward for your inputs.

    Thanks...

    Thursday, August 9, 2012 5:58 PM

Answers

  • How did you grant tham read only? If you're trying to grant them read access you still need to grant full mailbox rights through Exchange. Can you log into the shared mailbox via owa to verify you set up access correctly? http://mail.domain.com/owa/sharedmailbox@domain.com

    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

    • Proposed as answer by Xiu Zhang Monday, August 27, 2012 2:51 AM
    • Marked as answer by Terence Yu Thursday, September 6, 2012 8:41 AM
    Thursday, August 9, 2012 8:31 PM

All replies

  • You mean you granted them read only access? If so how like the article below?

    http://exchangeshare.wordpress.com/2009/07/07/how-to-setup-read-only-mailbox-in-exchange-20032007/


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

    Thursday, August 9, 2012 7:08 PM
  • Jamestechman,

    I have already granted them the read-only access...but problem is with expanding the shared mailbox. Even it does not let me access the properties tab so that i can change the permission levels.

    Thursday, August 9, 2012 8:01 PM
  • How did you grant tham read only? If you're trying to grant them read access you still need to grant full mailbox rights through Exchange. Can you log into the shared mailbox via owa to verify you set up access correctly? http://mail.domain.com/owa/sharedmailbox@domain.com

    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

    • Proposed as answer by Xiu Zhang Monday, August 27, 2012 2:51 AM
    • Marked as answer by Terence Yu Thursday, September 6, 2012 8:41 AM
    Thursday, August 9, 2012 8:31 PM