Cant sign on to Internet Explorer but can sign on to chrome and firefox. RRS feed

  • Question

  • When I click on microsoft windows e to sign on to the internet, I get a quick white flash and then back to the original computer start up screen. I can not connect to internet explorer at all. How can I fix this? As a non computer person, please put any answer in easy to understand terms.
    Saturday, June 14, 2014 2:14 AM

All replies

  • When I click on microsoft windows e to sign on to the internet

    You are mixing up too many things and making your symptom description unclear.  Assuming "click on Microsoft windows e" means use a Desktop shortcut let's change that to something that would just open an IE window and does not try to "sign on to the Internet" (whatever you mean by that.) 

    So, Run...  (e.g. press Win-R and enter:)

        iexplore.exe  -nohome  -extoff

    If that opens an IE window the test succeeded.  If you would like to explore the conditions that the test establishes you may need to use the Stop command to proceed.  E.g.  press Alt-V p  (View, Stop).

    Please describe what you see in detail.  Remember, your words have to substitute for what our eyes might notice.


    Robert Aldwinckle

    Saturday, June 14, 2014 2:39 PM