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My Windows 7 laptop doesn't have an administrator acccount and I can't download anything. RRS feed

  • Question

  • So I was going through my laptop and it had set me as a regular account, insted of adminstrator. HELP.
    Wednesday, July 25, 2012 11:02 PM

Answers

  • Hi,


    Firstly, please let us know the following:


    1. Let us know the network environment, home or domain?

    2. Is it a newly purchased computer which has pre-installed Windows 7?

    3. What application do you use to download.

    4. Let us the error messages when downloading fails.


    Meanwhile, each computer has an administrator account. However, it can be hidden for some reasons.


    Please type lusrmgr.msc in Start Menu search box to check all the users in your computer and capture a screenshot for us.


    If this computer is in a domain environment, it is recommended to contact your system administrator for help.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    • Marked as answer by Nicholas Li Monday, August 6, 2012 6:10 AM
    Friday, July 27, 2012 4:32 AM