locked
Alps Touchpad Driver for HP Laptop for Windows 10 Home RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    1
    Sign in to vote

    My laptop was upgraded from Windows 7 to Windows 10. There were no issues with any hardware in Windows 10. Following hard drive failure, replacing hard drive and re-installing Windows 10 from an ISO (no upgrade from Win7 to Win10) , I no longer am able to use the touch pad/mouse. Checking HP site, the touchpad/mouse is an Alps Touchpad. I am unable to get the OS to detect the device nor was able to get the touchpad /mouse to work following system restore.

    Are the drivers available for the Alps Touchpad in windows 10? How to I get the OS to recognize the touchpad?

    Thanks

    MP

    Sunday, June 5, 2016 10:33 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Please check with Alps / HP on this. 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by arnavsharma Monday, June 6, 2016 3:18 AM
    • Marked as answer by mmpai Monday, June 6, 2016 11:37 PM
    Monday, June 6, 2016 3:18 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I did not download from Softpedia URL above as I got a warning message from Virus protection about the cab file at the site  (by MS Defender). Internet search led me to a HP URL

    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_140673_1  

    Downloaded and installed driver from HP URL and  after reboot, the touchpad works again.

    Thanks

    MP

    Monday, June 6, 2016 11:37 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    Please check with Alps / HP on this. 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by arnavsharma Monday, June 6, 2016 3:18 AM
    • Marked as answer by mmpai Monday, June 6, 2016 11:37 PM
    Monday, June 6, 2016 3:18 AM
  • Question
    Sign in to vote
    1
    Sign in to vote

    HP site is not very helpful . They directs us to download Windows10 update from Microsoft, which does not address the issue. Checking for Device drivers from Apls, I found the following: http://drivers.softpedia.com/get/KEYBOARD-and-MOUSE/ALPS/  Will try it later today

    Thanks

    MP


    • Edited by mmpai Monday, June 6, 2016 12:14 PM
    Monday, June 6, 2016 12:13 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I did not download from Softpedia URL above as I got a warning message from Virus protection about the cab file at the site  (by MS Defender). Internet search led me to a HP URL

    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_140673_1  

    Downloaded and installed driver from HP URL and  after reboot, the touchpad works again.

    Thanks

    MP

    Monday, June 6, 2016 11:37 PM