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Unable to Factory Restore Windows Vista x86, Upgrade to Windows 7 SP1 x86 or Install Windows SP1 x86 after mandated Windows Upgrade update RRS feed

  • Question

  • Windows Vista x86 and Windows 7 x86 users in Catch 22 situation trying to restore systems!

    During Factory Restore of Vista x86, upgrade of Vista x86 to Windows 7 Ultimate x86 SP1, or install of Windows 7 Ultimate x86 SP1 and validating install online, Windows Update fails after mandated update.

    Unable to manually download requisite updates due to "Browser our of date" error from Microsoft Support website!

    Downloads only available from Support.Microsoft.com website

    Monday, December 26, 2016 8:44 PM

All replies

  • Is it possible to clarify what you have posted?  It's a bit difficult to decipher what your situation is and what you are trying to do.

    Please be clear and concise so that anyone reading your post can understand your intent. 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Monday, December 26, 2016 8:50 PM
  • Hi ,

    To enable us to help you better, please share us more details of the issue.
    Based on your description, you are trying to restore the factory settings. How did you do that?

    Windows 7 has a built-in feature for system restore. You can get it refer to the following link.
    https://support.microsoft.com/en-us/help/17101/windows-7-system-recovery-options
    If not, you may use a factory reset feature provided by your manufacturer, you need contact your manufacturer support for help.

    Best regards


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, December 27, 2016 2:30 AM
    Moderator