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Clinet not connecting to Wsus server RRS feed

  • Question

  • We have 2 wsus servers that are configured for SCCM SUP.

    The servers had sync issue last week and I cleaned updates and ran re-index database.

    After wsus maintenance, sync between servers are working but client cannot connect to wsus server to get update info.

    Anyone can help me?

    WSUS server: Windows 2012 R2

    WSUS version: 6.3.9600.18324

    SCCM version: SCCM 1610

    Client: windows 7

    SoftwareDistribution.log

    2017-05-19 16:22:47.718 UTC Warning w3wp.74 UnencryptedCookieData.Deserialize Argument exceptioninvalid header
    Parameter name: bytes
    2017-05-19 16:22:47.719 UTC Warning w3wp.74 EncryptionHelper.DecryptData Argument exceptionMicrosoft.UpdateServices.Internal.Authorization.LoggedArgumentException: invalid header
    Parameter name: bytes
       at Microsoft.UpdateServices.Internal.Authorization.UnencryptedCookieData.Deserialize(Byte[] bytes)
       at Microsoft.UpdateServices.Internal.Authorization.EncryptionHelper.DecryptData(Byte[] cookieData)
    Parameter name: cookieData
    2017-05-19 16:22:47.720 UTC Warning w3wp.74 SoapUtilities.CreateException ThrowException: actor = http://server.com:8530/ClientWebService/client.asmx, ID=08850e0e-dc88-4952-a9af-3dbeab17c12a, ErrorCode=InvalidCookie, Message=, Client=?
    2017-05-19 16:22:47.748 UTC Warning w3wp.74 UnencryptedCookieData.Deserialize Argument exceptioninvalid header
    Parameter name: bytes
    2017-05-19 16:22:47.751 UTC Warning w3wp.74 EncryptionHelper.DecryptData Argument exceptionMicrosoft.UpdateServices.Internal.Authorization.LoggedArgumentException: invalid header
    Parameter name: bytes
       at Microsoft.UpdateServices.Internal.Authorization.UnencryptedCookieData.Deserialize(Byte[] bytes)
       at Microsoft.UpdateServices.Internal.Authorization.EncryptionHelper.DecryptData(Byte[] cookieData)
    Parameter name: cookieData
    2017-05-19 16:22:47.752 UTC Warning w3wp.74 SoapUtilities.CreateException ThrowException: actor = http://server.com:8530/ClientWebService/client.asmx, ID=80a0d409-c23c-47ae-9645-e63c97f0a621, ErrorCode=InvalidCookie, Message=, Client=?
    2017-05-19 16:22:48.226 UTC Warning w3wp.74 UnencryptedCookieData.Deserialize Argument exceptioninvalid header
    Parameter name: bytes
    2017-05-19 16:22:48.228 UTC Warning w3wp.74 EncryptionHelper.DecryptData Argument exceptionMicrosoft.UpdateServices.Internal.Authorization.LoggedArgumentException: invalid header
    Parameter name: bytes
       at Microsoft.UpdateServices.Internal.Authorization.UnencryptedCookieData.Deserialize(Byte[] bytes)
       at Microsoft.UpdateServices.Internal.Authorization.EncryptionHelper.DecryptData(Byte[] cookieData)
    Parameter name: cookieData
    2017-05-19 16:22:48.230 UTC Warning w3wp.74 SoapUtilities.CreateException ThrowException: actor = http://server.com:8530/ClientWebService/client.asmx, ID=af8dfc92-91f3-447a-9aec-7ca25fadd62f, ErrorCode=InvalidCookie, Message=, Client=?
    2017-05-19 16:22:48.239 UTC Warning w3wp.74 UnencryptedCookieData.Deserialize Argument exceptioninvalid header
    Parameter name: bytes
    2017-05-19 16:22:48.242 UTC Warning w3wp.74 EncryptionHelper.DecryptData Argument exceptionMicrosoft.UpdateServices.Internal.Authorization.LoggedArgumentException: invalid header
    Parameter name: bytes
       at Microsoft.UpdateServices.Internal.Authorization.UnencryptedCookieData.Deserialize(Byte[] bytes)
       at Microsoft.UpdateServices.Internal.Authorization.EncryptionHelper.DecryptData(Byte[] cookieData)
    Parameter name: cookieData
    2017-05-19 16:22:48.243 UTC Warning w3wp.74 SoapUtilities.CreateException ThrowException: actor = http://server.com:8530/ClientWebService/client.asmx, ID=4970e488-aaf7-4625-a6df-46b0d5c14768, ErrorCode=InvalidCookie, Message=, Client=?
    2017-05-19 16:22:48.289 UTC Info w3wp.135 ThreadEntry ThreadPoolWorkQueue.Dispatch
    2017-05-19 16:22:48.290 UTC Warning w3wp.135 UnencryptedCookieData.Deserialize Argument exceptioninvalid header
    Parameter name: bytes
    2017-05-19 16:22:48.294 UTC Warning w3wp.135 EncryptionHelper.DecryptData Argument exceptionMicrosoft.UpdateServices.Internal.Authorization.LoggedArgumentException: invalid header
    Parameter name: bytes
       at Microsoft.UpdateServices.Internal.Authorization.UnencryptedCookieData.Deserialize(Byte[] bytes)
       at Microsoft.UpdateServices.Internal.Authorization.EncryptionHelper.DecryptData(Byte[] cookieData)
    Parameter name: cookieData
    2017-05-19 16:22:48.296 UTC Warning w3wp.135 SoapUtilities.CreateException ThrowException: actor = http://server.com:8530/ClientWebService/client.asmx, ID=04fc1711-8f43-43f2-898b-395df0a3bf9f, ErrorCode=InvalidCookie, Message=, Client=?
    2017-05-19 16:22:48.410 UTC Warning w3wp.135 UnencryptedCookieData.Deserialize Argument exceptioninvalid header
    Parameter name: bytes
    2017-05-19 16:22:48.411 UTC Warning w3wp.135 EncryptionHelper.DecryptData Argument exceptionMicrosoft.UpdateServices.Internal.Authorization.LoggedArgumentException: invalid header
    Parameter name: bytes
       at Microsoft.UpdateServices.Internal.Authorization.UnencryptedCookieData.Deserialize(Byte[] bytes)
       at Microsoft.UpdateServices.Internal.Authorization.EncryptionHelper.DecryptData(Byte[] cookieData)
    Parameter name: cookieData
    2017-05-19 16:22:48.413 UTC Warning w3wp.135 SoapUtilities.CreateException ThrowException: actor = http://server.com/ClientWebService/client.asmx, ID=e4f50875-abde-4afc-93de-cb2649ca2203, ErrorCode=InvalidCookie, Message=, Client=?
    2017-05-19 16:23:27.149 UTC Info w3wp.143 ThreadEntry ThreadPoolWorkQueue.Dispatch
    2017-05-19 16:23:27.150 UTC Warning w3wp.143 UnencryptedCookieData.Deserialize Argument exceptioninvalid header
    Parameter name: bytes
    2017-05-19 16:23:27.153 UTC Warning w3wp.143 EncryptionHelper.DecryptData Argument exceptionMicrosoft.UpdateServices.Internal.Authorization.LoggedArgumentException: invalid header
    Parameter name: bytes
       at Microsoft.UpdateServices.Internal.Authorization.UnencryptedCookieData.Deserialize(Byte[] bytes)
       at Microsoft.UpdateServices.Internal.Authorization.EncryptionHelper.DecryptData(Byte[] cookieData)
    Parameter name: cookieData
    2017-05-19 16:23:27.158 UTC Warning w3wp.143 SoapUtilities.CreateException ThrowException: actor = http://server.com:8530/ClientWebService/client.asmx, ID=8cabbc0f-0c42-46cd-9e03-37599b3f462a, ErrorCode=InvalidCookie, Message=, Client=?
    2017-05-19 16:23:30.632 UTC Info w3wp.144 ThreadEntry ThreadPoolWorkQueue.Dispatch
    2017-05-19 16:23:30.633 UTC Warning w3wp.144 UnencryptedCookieData.Deserialize Argument exceptioninvalid header
    Parameter name: bytes
    2017-05-19 16:23:30.634 UTC Warning w3wp.144 EncryptionHelper.DecryptData Argument exceptionMicrosoft.UpdateServices.Internal.Authorization.LoggedArgumentException: invalid header

    Friday, May 19, 2017 4:47 PM

All replies

  • Hi,
    Please check the clients which can’t connect to WSUS to see if they are displayed in the “Computers” node of WSUS console. 
    If they are showed up there, please check the “last status report” time when you click a problematic client.
    And maybe this helps you find your problem:
    Tip: Troubleshoot Problems with the Windows Update Client
    https://technet.microsoft.com/en-us/library/gg153542.aspx
    Best regards, 
    Wendy

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    • Proposed as answer by Wendy Jiang Friday, May 26, 2017 12:22 PM
    Monday, May 22, 2017 6:04 AM
  • Hi,

    I am checking how the issue is going, if you still have any questions, please feel free to contact us.

    And if the replies as above are helpful, we would appreciate you to mark them as answers, and if you resolve it using your own solution, please share your experience and solution here. It will be greatly helpful to others who have the same question.

    Appreciate for your feedback.
    Best regards,

    Wendy


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Friday, May 26, 2017 12:22 PM