Good Afternoon All -
Our company runs SCCM 2012 R2 CU4 on a Windows 2008 R2 Server. One component we use is Software Updates which we deploy to ~1000 workstations.
Recently, we purchased a license for PatchMyPC which enabled us to publish 3rd party updates from SCUP 2011 into SCCM. When importing the catalog, I not only imported the PatchMyPC updates, but the free Dell and Adobe ones, too. I was asked to go
ahead and publish the metadata for all updates from all 3 catalogs and did so. Soon afterwards is when the issues started.
When a client currently tries to run a software update scan, it fails. Below are the errors which the logs reflect:
WUAHandler.log
- OnSearchComplete - Failed to end search job. Error = 0x8024000f.
- Scan failed with error = 0x8024000f. (Circular update relationships were detected in the metadata.)
WindowsUpdate.log
- WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
- WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
When the issue first occurred, WindowsUpdate.log also listed many other errors which included update GUIDs. I found out that the issue was caused by corrupt Dell updates which were published and per instructions found, I expired each of the updates
in SCUP then performed a full re-sync. I was able to verify in the console that the corrupt updates (which I placed in a different folder) were marked as Expired. This resolved the issue to where the GUIDs no longer appear in the log files, but
I still have what's listed above left. This was done yesterday so know that policy has refreshed since
What I've Tried
- Expiring the 16 unique Dell updates mentioned above and resyncing
- Verified that I can visit http://primaryserver:8530 from client - get prompted for credentials
- Re-importing SCUP catalogs then re-expiring updates
- Searched for updates which superseded themselves -
Found this post where the same issue was caused by this occurring. I manually compared many of the update, but ran the SQL queries (via SQL Studio connected to Windows Internal DB) and got no results
- Been digging through logs!
Here's a link to both log files zipped up as I couldn't attach them directly. The ZIP file is ~400kb, but only includes the two .log files
What may I do ? Any suggestions? Thanks!
Ben K.
