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No Bare Metal Backup Option in DPM 2010 RRS feed

  • Question

  • Hi all,
    We are using DPM 2010 with D2D2T approach, initially I have added two windows 2008 R2 Servers as protected server for testing.
    I have assigned a 500 GB Drive to the DPM Drives pool. We have tested System State, Hyper-V, SQL Database and File Backup successfully
    but problem is that we are not getting Bare Metal Backup option for any protected Server, any suggestions please? 

    Regards,

    Sadain Mustafa


    Virgo

    Tuesday, May 7, 2013 5:12 AM

Answers

  • Hi,

    OK - You will need to enable verbose logging and see if that writer is being reported back to the DPM Server.

    Make sure no jobs are active or scheduled to run while doing these steps.

    To enable full VERBOSE logging add the following on both the protected server and the DPM Server:

    HKLM\Software\Microsoft\Microsoft Data Protection Manager
    add a DWORD value named TraceLogLevel
    set it to 0x43e

    The DPM log files will now contain MUCH MORE logging to help troubleshoot issues without requiring a DPM trace.

    Stop the DPM services you want to enable verbose logging for. (dpmra, dpmla, DPM AccessManager Service, MSDPM service).
    Delete all the old logs.

    DPM SERVER 2010 (or if upgraded to DPM 2012) Logs are in the C:\Program files\Microsoft DPM\DPM\temp folder.
    DPM SERVER 2012 logs are in the C:\Program Files\System Center 2012\DPM\DPM\temp folder.
    PROTECTED SERVER logs are in C:\Program files\Microsoft Data Protection Manager\DPM\temp

     

    Now run an Inquiry to get a list of workloads that can be protected - on the DPM Server, run the following DPM power shell commands.

    Replace bold values with proper server names.

    $ps = Get-ProductionServer -DPMServerName  Dpm-Server-name  | where { $_.NetBiosName -eq "PS-name" }
    Get-Datasource -ProductionServer $ps -Inquire    # | format-list

    Now you can search the verbose logs for the ASR Writer ID {BE000CBE-11FE-4426-9C58-531AA6355FC4} and see if it was returned by the inquiry.

    Delete the TraceLogLevel value and restart the DPM Services to disable the verbose logging.

    Please open a support case if you need help troubleshooting this.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, May 8, 2013 3:34 PM
    Moderator

All replies

  • Hi,

    On the effected protected servers, check to see if the ASR Writer is listed in the output of:  VSSADMIN LIST WRITERS 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, May 7, 2013 6:23 PM
    Moderator
  • Hi Mike,

    Thanks for replying, yes ASR Writer is listed in VSSADMIN LIST WRITERS. 


    Virgo

    Wednesday, May 8, 2013 8:04 AM
  • Hi,

    OK - You will need to enable verbose logging and see if that writer is being reported back to the DPM Server.

    Make sure no jobs are active or scheduled to run while doing these steps.

    To enable full VERBOSE logging add the following on both the protected server and the DPM Server:

    HKLM\Software\Microsoft\Microsoft Data Protection Manager
    add a DWORD value named TraceLogLevel
    set it to 0x43e

    The DPM log files will now contain MUCH MORE logging to help troubleshoot issues without requiring a DPM trace.

    Stop the DPM services you want to enable verbose logging for. (dpmra, dpmla, DPM AccessManager Service, MSDPM service).
    Delete all the old logs.

    DPM SERVER 2010 (or if upgraded to DPM 2012) Logs are in the C:\Program files\Microsoft DPM\DPM\temp folder.
    DPM SERVER 2012 logs are in the C:\Program Files\System Center 2012\DPM\DPM\temp folder.
    PROTECTED SERVER logs are in C:\Program files\Microsoft Data Protection Manager\DPM\temp

     

    Now run an Inquiry to get a list of workloads that can be protected - on the DPM Server, run the following DPM power shell commands.

    Replace bold values with proper server names.

    $ps = Get-ProductionServer -DPMServerName  Dpm-Server-name  | where { $_.NetBiosName -eq "PS-name" }
    Get-Datasource -ProductionServer $ps -Inquire    # | format-list

    Now you can search the verbose logs for the ASR Writer ID {BE000CBE-11FE-4426-9C58-531AA6355FC4} and see if it was returned by the inquiry.

    Delete the TraceLogLevel value and restart the DPM Services to disable the verbose logging.

    Please open a support case if you need help troubleshooting this.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, May 8, 2013 3:34 PM
    Moderator