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Outlook 2016 RRS feed

  • Question

  • Outlook 2016 constantly requesting password. Able to access email via web or mobile but Outlook 2016 not connecting.
    Thursday, September 21, 2017 7:27 PM

All replies

  • Hi Jim,

    Which type of email account are you using? Exchange, IMAP or POP3?

    Could you provide the detailed steps you followed to set up your email account here so that we can see whether there is any clue?

    Outlook keeps prompting for password could be caused by several reasons:

    • Outlook is configured to prompt you for credentials
    • Incorrect password cached in credential storage
    • Required Authentication Settings for outgoing server and incoming server
    • Outlook Anywhere is not configured to use NTLM Authentication
    • Corrupt Outlook profile
    • Slow or unstable network connection
    • Antivirus programs
    • Shared calendars

    We have a forum article discussed this issue in detail, please follow the instructions in the article to troubleshoot the issue:

    https://social.technet.microsoft.com/Forums/en-US/bcd2d9c2-1a1b-4446-bf32-69fee8cdf11b/why-does-outlook-keep-prompting-for-password?forum=outlook

    Hope this helps.

    Regards,

    Steve Fan


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    • Proposed as answer by Steve Fan Wednesday, September 27, 2017 10:12 AM
    Friday, September 22, 2017 3:02 AM